Stylist, Napa, CA

Tommy Bahama; Napa (CA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

2% commission on personal sales

Job summary

Johnny Was seeks a Stylist to provide a luxury, personalized client experience while driving store sales and upholding the brand aesthetic. You will cultivate relationships, manage client books, and deliver expert styling with knowledge of fabrics, fit, and seasonal storytelling in a fast-paced boutique environment.

The role requires 2–3+ years in premium retail, strong clienteling skills, and flexible availability including evenings and weekends.

Qualifications

• 2–3+ years of luxury, contemporary, or premium retail sales experience preferred.
• Proven track record of achieving sales goals and performance metrics.
• Strong interpersonal skills with a client-first mindset.

Responsibilities

• Deliver an elevated, personalized experience that reflects the Johnny Was aesthetic and lifestyle.
• Build authentic, long-term client relationships through proactive clienteling and outreach.
• Maintain and grow an active client book with consistent follow-up and appointment selling.
• Demonstrate deep product knowledge including fabrication, fit, craftsmanship, and seasonal storytelling.
• Anticipate client needs and resolve concerns with professionalism and urgency.
• Support store events, trunk shows, and community activations to drive traffic and client engagement.

Skills

Luxury retail sales

Clienteling

Relationship-building

Product knowledge

Tools

CRM software

Job description

Johnny Was, LLC At Johnny Was, our mission is to inspire free-spirited optimism through beauty, authenticity, comfort and artistic expression. California Dreaming – the ultimate destination for those who love California and the relaxed modern bohemian lifestyle it embodies.

Position Overview

The Stylist at Johnny Was is a luxury sales professional and brand ambassador responsible for delivering a highly personalized, elevated client experience while driving measurable business results. This role combines styling expertise, relationship-building, and performance excellence to achieve individual and store sales goals aligned with JohnnyWas’ retail standards. The Stylist plays a critical role in supporting store leadership and ensuring the smooth day-to-day operation of the boutique. This role combines sales leadership, customer service excellence, and operational support. As a brand ambassador, the Stylist helps create an inspiring in-store experience that reflects the JohnnyWas aesthetic and values.

Key Responsibilities

• Luxury Client Experience
• Deliver an elevated, personalized experience that reflects the Johnny Was aesthetic and lifestyle
• Build authentic, long-term relationships through proactive clienteling and outreach, both during and after purchase
• Maintain and grow an active client book with consistent follow-up and appointment selling
• Demonstrate deep product knowledge including fabrication, fit, craftmanship, and seasonal storytelling
• Anticipate client needs and resolve concerns with professionalism and urgency
• Support store events, trunk shows, and community activations to drive traffic and client engagement
• Ensure an elevated client experience through personalized engagement and continued communication

Sales Performance & Metrics Accountability

• Achieve and exceed individual goals and KPI targets including: Sales Volume Transaction Units per Transaction (UPT) Average Unit Retail (AUR) Average Order Value (AOV) Client acquisition and retention metrics
• Drive omnichannel sales by leveraging in-store, online, and client outreach opportunities
• Utilize CRM and clienteling tools to track performance and maximize repeat business

Brand & Visual Excellence

• Act as a brand ambassador, embodying the Johnny Was lifestyle and values
• Maintain polished, luxury-appropriate personal presentation
• Uphold company policies, operational procedures, and compliance standards
• Support visual merchandising execution and ensure the salesfloor reflects brand storytelling and seasonal direction

Operational Excellence

• Confidently oversee boutique operations independently as needed
• Build strong partnerships with clients, peers, and management through effective communication
• Accurately execute POS transactions, including cash handling, alarms, and security procedures
• Open and close the store, performing all tasks to company standard and compliance
• Assist with shipment processing, stock replenishment, and inventory management
• Maintain a clean, organized, and visually compelling store environment

Qualifications & Experience

• 2-3+ years of luxury, contemporary, or premium retail sales experience preferred
• Proven track record of achieving sales goals and performance metrics
• Strong interpersonal skills with a client-first mindset
• Passion for fashion, craftmanship, and styling
• Ability to work in a fast-paced, results-driven environment
• Flexible availability including evenings, weekends, and holidays
• Ability to stand for extended periods and lift up to 25 pounds

Hourly Rate: $20.00 - $21.00 hourly plus 2% commission on personal sales.

This Company is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here. If you need an accommodation to complete an online application, please contact the location you are applying to or contact us at 1-888-725-1899. U.S. EEOC: Know Your Rights Oxford Industries participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish. Please click here to review our Applicant Privacy Policy.

Johnny Was is a high-growth apparel brand, which designs, markets, and sells boho-chic, vintage-inspired women's apparel and accessories in the U.S. and internationally through ecommerce, retail, and wholesale channels. For over 30 years, the Johnny Was brand has been known for uniquely beautiful and high-quality garments distinguished by colorful patterns, intricate embroidery, and great design. We strive to deliver the highest quality products and experiences supporting an aspirational California lifestyle, that is both sophisticated and timeless, on a global scale. Johnny Was is a wholly-owned subsidiary of Oxford Industries (NYSE: OXM). Oxford Industries (NYSE:OXM) is an international apparel company headquartered in Atlanta featuring a diverse portfolio of owned lifestyle brands, consisting of Tommy Bahama©, Lilly Pulitzer©, Southern Tide©, The Beaufort Bonnet Company©, Duck Head©, Jack Rogers©, and Johnny Was©.

This Company is an equal opportunity employer and does not discriminate against qualified applicants based on based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, or any other characteristic protected by law. If you need an accommodation to complete an online application, please contact the location you are applying to or contact us at [e-mail] or 1-888-725-1899.