Stylist (Boston)

gorjana; Boston (MA); On-site; USD 27,552 - 31,684; Part time

Benefits offered by this job

On-site training and mentorship

Internal growth opportunities

Generous employee discount

Amazing company culture

Competitive wages and performance-based increases

Job summary

A leading jewelry brand in Boston is seeking a passionate stylist to enhance customer experiences in retail. As a gorjana ambassador, you will deliver exceptional service while demonstrating product knowledge and styling techniques. The ideal candidate should enjoy working in a team-focused environment and be motivated to promote the brand and its values. This position offers competitive hourly wages and various employee perks, fostering personal growth and skill development.

Qualifications

• Must be 18 years of age or older.
• Ability to lift or move at least 50 lbs.
• Must be legally authorized to work in the country.

Responsibilities

• Provide exceptional customer service as a gorjana ambassador.
• Curate memorable experiences for guests while styling products.
• Collaborate positively with team members to achieve common goals.

Skills

Customer service

Product knowledge

Team collaboration

Job description

Job Summary

As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge, and the art of layering to life through intentional customer service.

Your Day to Day Includes

Customer Service

• You approach guests proactively in a warm and welcoming manner to help make a difference in their day.
• You are a brand ambassador, eager to share your passion for gorjana with others.
• You curate memorable experiences for each guest, surprising and delighting them with our service standards.
• You deliver an exceptional customer experience to ensure brand loyalty and build lasting relationships with all customers.
• You are solution‑oriented, using available resources to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied with their in‑store experience.

Styling

• You wear gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrating gStyle standards at all times.
• You develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed and educated on the products.
• You confidently present curated styling choices to guests, highlighting intentionality, versatility, and personalization to the customer’s needs.

Sales

• You leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results.
• Conversion, underpinned by authenticity, is key – we don’t force or compete for sales; we turn every footstep into an opportunity to create a lasting experience.
• You are self‑motivated and seek to better your personal performance and that of your team on a daily basis.
• You take pride in owning your individual performance progress and utilize internal resources to further develop your sales skills.
• You champion team success and customer satisfaction by participating in and encouraging team‑selling on the sales floor.

Collaboration

• You contribute to our people‑first approach by being positive, helpful, and respectful to others.
• You exhibit a team‑player mentality and enjoy working with teammates toward a common goal.
• You look for opportunities to pitch in, whether to support your team, store leadership, or the customer – initiative drives you.
• You thrive on receiving feedback and use it as a tool for personal and professional growth. Respecting the direction given by leadership is an important part of our collective success.

Operations

• You are comfortable leveraging technology (POS) to support daily store operations and pay close attention to timelines and updates as they relate to technology and systems in your role.
• You maintain floor standards by following visual directives and take pride in maintaining our beautiful store environment.
• You take initiative in restocking and completing tasks in downtime to support store and sales readiness.
• You help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI), ensuring every customer enjoys a smooth and convenient shopping experience.
• You will assist with receiving weekly allocation shipments in a timely manner so the right items hit our floor at the right time.

Additional Duties

• You conduct weekly cycle counts with an attention to detail to maintain inventory accuracy and support effective product allocations from our studio.
• You execute monthly floorset directives that highlight new product launches and our Southern California, timeless yet modern roots.
• You handle weekly cash deposits with precision, ensuring everything is counted, balanced, and deposited smoothly.
• You facilitate the weekly return of warranty items to the Warehouse, ensuring all shipments are prepared, documented, and sent on schedule.

Job Requirements

• Love for the gorjana brand.
• Must be 18 years of age or older.
• Must have the flexibility to work a variety of shifts, including evenings, weekends, or holidays as needed by the business.
• Ability to lift or move at least 50 lbs.
• Ability to bend, squat, twist, and reach.
• Ability to stand and/or walk for at least 6 hours per shift.
• Must be legally authorized to work in the country in which the store is located.
• Ability to open or close the store.

Perks

• On‑site training, development, and mentorship.
• Internal growth opportunities and pathways to leadership.
• Generous employee discount and Monthly Product Allowance.
• Amazing company culture.
• Competitive wages & performance‑based increases.

Benefits

• Medical, Vision, Dental, and Life Insurance*.
• Paid Time Off*.
• 401(k) program, with employer match and matching program*.

Compensation

• Hourly wage between $20 – $23 per hour plus commission, based on personal sales.
• Eligibility qualifiers may apply.

We participate in E‑Verify to confirm employment eligibility for all new hires. E‑Verify compares information from your Form I‑9 to official records to confirm authorization to work in the United States.