Stylist

J.crew-422bfe23; Palo Alto (CA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Competitive base pay and bonus

Up to 60% discount on branded product

401(k) plan with company matching

Discounts on entertainment, travel, &

Job summary

J.Crew in Palo Alto seeks a stylist to embody the brand, deliver exceptional service, and drive store profitability. You will engage customers one-to-one, help them find wardrobe solutions, and build lasting client connections.

As a key brand ambassador, you will participate in an incentive program, meet SPH and KPI goals, and stay informed about local trends and events. The role requires flexible scheduling, including nights and weekends.

Qualifications

• Experience in one-to-one clienteling.
• Ability to work nights, weekends, and holidays.
• Strong problem-solving and interpersonal skills.

Responsibilities

• Excel in incentive-based styling to meet SPH and KPI goals.
• Be brand ambassador and product expert, driving incremental sales.
• Build relationships using client profiles and loyalty program.
• Host appointments and in-store events through community networking.
• Share product feedback with management.
• Know your store’s neighborhood and local influencers.

Skills

Clienteling

Brand ambassador

Product expert

Teamwork

Flexibility

Problem solving

Scheduling flexibility

Job description

Our StoryJ.Crew gets you dressed every day, for every occasion.Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view—it’s no wonder we’ve been in your closet for four decades and counting.Today, we continue to do the classics our way, inspiring not only how you shop but how you define your personal style. Our commitment runs deeper than just making great clothes—we’re proud of our role in getting you dressed with confidence, character, and celebrating a distinctly American sensibility that makes us who we are.Job SummaryAs a Stylist, you’re our key brand ambassador, embodying personal style and product passion. You’re responsible for delivering outstanding customer service that leads to genuine, loyal customer connections; working to drive the business and increase the profitability of your store. You’re as committed to helping customers find their authentic selves, as you are to delivering results and spreading a culture of product expertise across your entire team.What You’ll DoExcel in the incentive-based styling program by meeting the required sales per hour (SPH) and key performance indicator (KPI) goals.Be the brand ambassador & product expert, building incremental sales through wardrobing.Utilize in-store relationships, customer profiles, and the loyalty program to attract and retain new clients.Build meaningful, lasting relationships through authentic, personalized interactions and one-to-one clienteling.Deliver a best-in-class styling experience while embodying the service expectations outlined in our selling training.Know your store’s neighborhood; the events, artists, local influencers and style-makers.Identify and host appointments and in-store events through community networking, local marketing, and college outreach.Stay informed about our competitors, current trends, and the interests of the local community.Share product feedback, insights, and ideas with the management team.Who You AreAre at least 18 years old.Have previous experience in one-to-one clienteling.Thrive in a results-driven environment.Passionately support our brand, customers, and teams.Stay up to date with current fashion trends and industry developments.Exhibit teamwork, flexibility, and courtesy while executing tasks.Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.Have scheduling flexibility, including: nights, weekends and holidays.Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.Some Perks and BenefitsCompetitive base pay and bonus programsUp to 60% discount on branded product from J. Crew, J. Crew Factory, and MadewellEntertainment, travel, fitness, and mobile technology discounts401(k) plan with company matching donationsSee our full list of benefits hereNote: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.Hourly Range: $19.00 - $23.75At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.