Stylist

J.Crew; Natick (MA); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Up to 60% discount on branded products

401(k) plan with matching

Bonus programs

Entertainment and fitness discounts

Job summary

A leading retail fashion brand is looking for a Stylist to act as a brand ambassador and deliver exceptional customer service in Natick, Massachusetts. This role involves meeting sales performance goals, building strong client connections, and maintaining a deep understanding of fashion trends. Successful candidates will have previous clienteling experience, the ability to work flexible hours, and a passion for helping customers discover their personal style. The position offers competitive pay along with other benefits.

Qualifications

• Must be at least 18 years old.
• Previous clienteling experience is required.
• Thrive in results-driven environments.

Responsibilities

• Excel in sales and key performance indicator goals.
• Build client relationships through personalized interactions.
• Host in-store events and appointments.

Skills

Clienteling skills

Sales performance

Teamwork

Problem-solving

Fashion trend awareness

Flexibility

Job description

Job Summary

As a Stylist, you’re our key brand ambassador, embodying personal style and product passion. You’re responsible for delivering outstanding customer service that leads to genuine, loyal customer connections; working to drive the business and increase the profitability of your store. You’re as committed to helping customers find their authentic selves, as you are to delivering results and spreading a culture of product expertise across your entire team.

What You’ll Do

• Excel in the incentive-based styling program by meeting the required sales per hour (SPH) and key performance indicator (KPI) goals.
• Be the brand ambassador & product expert, building incremental sales through wardrobing.
• Utilize in-store relationships, customer profiles, and the loyalty program to attract and retain new clients.
• Build meaningful, lasting relationships through authentic, personalized interactions and one-to-one clienteling.
• Deliver a best-in-class styling experience while embodying the service expectations outlined in our selling training.
• Know your store’s neighborhood; the events, artists, local influencers and style-makers.
• Identify and host appointments and in-store events through community networking, local marketing, and college outreach.
• Stay informed about our competitors, current trends, and the interests of the local community.
• Share product feedback, insights, and ideas with the management team.

Who You Are

• Are at least 18 years old.
• Have previous experience in one-to-one clienteling.
• Thrive in a results-driven environment.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Exhibit teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Some Perks And Benefits

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J.Crew, J.Crew Factory, and Madewell
• Entertainment, travel, fitness, and mobile technology discounts
• 401(k) plan with company matching donations

Hourly Range: $16.00 - $20.00

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

Equal Opportunity Employment

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.