Stylist

J.Crew Group

Los Angeles (CA)

On-site

USD 25,000 - 30,000

Full time

14 days+

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Benefits offered by this job

Up to 60% discount on branded products
Bonus programs
Entertainment, travel, fitness and mob
401(k) plan with company matching

Job summary

J.Crew Group in Los Angeles is seeking a stylist to be the brand ambassador and product expert, delivering exceptional service and driving store profitability through personalized styling. You will develop authentic client connections, leverage loyalty programs, and lead wardrobe consultations to elevate the customer experience.

The role requires passion for fashion, strong clienteling skills, and the ability to collaborate with the team while meeting sales and KPI targets in a fast-paced retail

Qualifications

  • Experience in one-to-one clienteling.
  • Strong customer service and sales skills.
  • Ability to build lasting client relationships and drive store profitability.

Responsibilities

  • Excel in incentive-based styling program by meeting sales per hour (SPH) and KPI goals.
  • Be the brand ambassador and product expert, driving incremental sales through wardrobing.
  • Attract and retain clients using profiles and loyalty programs.
  • Host appointments and in-store events through networking and community outreach.
  • Deliver a best-in-class styling experience aligned with service standards.
  • Stay informed about local fashion trends, events, and community interests.
  • Collaborate with management and share product feedback.

Skills

One-to-one clienteling
Customer service
Brand ambassador
Sales-driven
Teamwork

Job description

## StylistApplylocations: Los Angeles, CA, USA (Century City - J.Crew)time type: Full timeposted on: Posted Todayjob requisition id: 126923**Our Story**J.Crew gets you dressed every day, for every occasion.Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view—it’s no wonder we’ve been in your closet for four decades and counting.Today, we continue to do the classics our way, inspiring not only how you shop but how you define your personal style. Our commitment runs deeper than just making great clothes—we’re proud of our role in getting you dressed with confidence, character, and celebrating a distinctly American sensibility that makes us who we are.**Job Summary**As a Stylist, you’re our key brand ambassador, embodying personal style and product passion. You’re responsible for delivering outstanding customer service that leads to genuine, loyal customer connections; working to drive the business and increase the profitability of your store. You’re as committed to helping customers find their authentic selves, as you are to delivering results and spreading a culture of product expertise across your entire team. **What You’ll Do*** Excel in the incentive-based styling program by meeting the required sales per hour (SPH) and key performance indicator (KPI) goals.* Be the brand ambassador & product expert, building incremental sales through wardrobing.* Utilize in-store relationships, customer profiles, and the loyalty program to attract and retain new clients.* Build meaningful, lasting relationships through authentic, personalized interactions and one-to-one clienteling.* Deliver a best-in-class styling experience while embodying the service expectations outlined in our selling training.* Know your store’s neighborhood; the events, artists, local influencers and style-makers.* Identify and host appointments and in-store events through community networking, local marketing, and college outreach.* Stay informed about our competitors, current trends, and the interests of the local community.* Share product feedback, insights, and ideas with the management team.**Who You Are*** Are at least 18 years old.* Have previous experience in one-to-one clienteling.* Thrive in a results-driven environment.* Passionately support our brand, customers, and teams.* Stay up to date with current fashion trends and industry developments.* Exhibit teamwork, flexibility, and courtesy while executing tasks.* Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.* Have scheduling flexibility, including: nights, weekends and holidays.* Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.**Some Perks and Benefits*** Competitive base pay and bonus programs* Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell* Entertainment, travel, fitness, and mobile technology discounts* 401(k) plan with company matching donationsSee our full list of benefits hereNote: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.Hourly Range: $18.42 - $22.00At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
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