Styling & Customer Experience Specialist

Old Navy; Columbus (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

An established industry player is seeking enthusiastic associates to enhance customer engagement and service. In this role, you will connect with customers, offering expert product knowledge and style suggestions while promoting brand loyalty. Your contributions will help create a seamless shopping experience, whether on the sales floor or through omni-channel offerings. Join a dynamic team where your communication and problem-solving skills will shine, and help bring the brand to life for every customer. This is an exciting opportunity to grow within a vibrant retail environment and make a meaningful impact on customer satisfaction.

Qualifications

• Strong communication skills and ability to engage with customers.
• Problem-solving skills with a focus on continuous improvement.
• Assist with store operations and loyalty programs.

Responsibilities

• Provide excellent customer service and product expertise.
• Assist customers with locating merchandise and answering questions.
• Support various store processes including sales floor and checkout.
• Promote loyalty by educating customers about loyalty programs.
• Utilize omni-channel offerings for a frictionless experience.
• Support sales floor, fitting room, checkout, and back-of-house tasks.
• Be courteous and responsive to requests.
• Exchange and verify job-related information to provide support.

Skills

Customer Service

Communication Skills

Problem Solving

Technology Utilization

Tools

POS system

Job description

An established industry player is seeking enthusiastic associates to enhance customer engagement and service. In this role, you will connect with customers, offering expert product knowledge and style suggestions while promoting brand loyalty. Your contributions will help create a seamless shopping experience, whether on the sales floor or through omni-channel offerings. Join a dynamic team where your communication and problem-solving skills will shine, and help bring the brand to life for every customer. This is an exciting opportunity to grow within a vibrant retail environment and make a meaningful impact on customer satisfaction.