Styling & Customer Experience Associate

LOFT

Strongsville (OH)

On-site

USD 15,153 - 17,908

Part time

14 days+

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Benefits offered by this job

401(k) plan
Merchandise discounts
Professional development
Community impact

Job summary

LOFT in Strongsville, OH is seeking a Sales Associate to be a brand ambassador, delivering personal styling and a seamless shopping experience on the floor. You will help keep merchandise organized and collaborate with your team to create an inviting LOFT environment that reflects our modern feminine aesthetic.

Responsibilities include using product knowledge and hospitality to guide shoppers, drive loyalty, and meet daily goals. Availability includes evenings, weekends, and holidays as needed.

Qualifications

  • Sales Associate or customer-focused experience (preferred)
  • Brings a hospitality mindset when engaging with customers
  • Flexible availability - including evenings, weekends, and holidays
  • Technology proficient and ability to operate a point-of-sale system
  • Takes initiative in making thoughtful decisions

Responsibilities

  • Connect with customers and listen to their needs to create personalized customer experiences.
  • Share product knowledge and recommendations to help style the customer.
  • Use brand behaviors and personalized service to drive brand loyalty.
  • Uphold the highest visual and operational standards while keeping the focus on the customer.
  • Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and being helpful to others.

Skills

Hospitality mindset
Customer-focused experience
Flexible availability
Technology proficient
POS system

Tools

POS system

Job description

LOFT in Strongsville, OH is seeking a Sales Associate to be a brand ambassador, delivering personal styling and a seamless shopping experience on the floor. You will help keep merchandise organized and collaborate with your team to create an inviting LOFT environment that reflects our modern feminine aesthetic.

Responsibilities include using product knowledge and hospitality to guide shoppers, drive loyalty, and meet daily goals. Availability includes evenings, weekends, and holidays as needed.

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