Style & Sales Associate — Fashion Brand Ambassador

LOFT; Natick (MA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts plus eligibility

Professional development and career-op

Community impact through partnerships

Job summary

LOFT is seeking a Sales Associate at Store 1917-Natick Mall in Natick, MA. You will be the brand ambassador, guide customers through personalized styling, and help keep the sales floor organized to impress shoppers.

You will collaborate with your team to create memorable, personalized experiences and use available tools to stay informed on promotions and priorities, delivering a seamless omnichannel journey for customers.

Qualifications

• Sales Associate or customer-focused experience (preferred).
• Hospitality mindset when engaging with customers.
• Flexible availability – including evenings, weekends, and holidays.
• Technology proficient and ability to operate a point-of-sale system.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

Skills

Hospitality mindset

Customer-focused experience

Technology proficient

Flexible availability

Tools

POS system

Job description

LOFT is seeking a Sales Associate at Store 1917-Natick Mall in Natick, MA. You will be the brand ambassador, guide customers through personalized styling, and help keep the sales floor organized to impress shoppers.

You will collaborate with your team to create memorable, personalized experiences and use available tools to stay informed on promotions and priorities, delivering a seamless omnichannel journey for customers.