Style Expert (Sales Associate, Full-time) - Halls KC

Crown Center; Kansas City (MO); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Hallmark Cards, Inc. in Kansas City, MO is seeking a Style Expert for the Handbags, Jewelry, Fragrance, and Sunglasses departments at Halls KC in Crown Center. You will guide customers with fashion knowledge and create an excellent shopping experience.

The role requires standing for long periods, availability evenings/weekends/holidays, and the ability to meet monthly sales targets while maintaining store presentation and providing superior customer service.

Qualifications

• High School Diploma or GED is required.
• Six months of sales experience in a department store or equivalent customer contact.
• Availability to work evenings, weekends, and some holidays.

Responsibilities

• Create an optimal customer experience from start to finish by accurately processing sales, packaging merchandise, placing special orders, and assisting with gift wrap and shipping as needed.
• Keep the sales floor presentable by dusting, restocking merchandise, and replenishing cash wrap supplies.

Skills

Sales experience

Customer service

Communication skills

Teamwork

Multitasking

Education

High School Diploma or GED

Job description

Job Category: Dept Store Sales

Requisition Number: STYLE009828

• Posted : August 25, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Description

What we do and how we do it

Crown Center, one of the nation’s first mixed-use redevelopments, is an 85-acre complex that welcomes more than five million visitors each year. A subsidiary of Hallmark Cards, Crown Center is a ‘city within a city’ – combining hotel, office, retail, residential and entertainment land uses within its boundaries.

What your role entails and how you’ll contribute.

At Halls Kansas City, the Style Expert will be based in Handbags, Jewelry, Fragrance, and Sunglasses, and will work in other areas of the store as needed. The Style Expert is instrumental in creating the best customer experience Halls can offer. By demonstrating a thorough knowledge of store merchandise as well as current fashion trends, the Style Expert guides customers in expressing their individual tastes, style and personality.

All Halls employees are responsible for protecting company assets by following established policies and procedures.

IN THIS ROLE YOU WILL:

A Style Expert owns each customer experience from beginning to end by accurately preparing and ringing sales, packaging carry out merchandise appropriately, placing special orders, facilitating the gift wrap and shipping processes as needed, and following up on all merchandise requiring special handling for the respective department.

This position also assists in maintaining the function and visual presentation of the sales floor by dusting and straightening displays, restocking merchandise as needed, and replenishing cash wrap supplies such as bags, tissue paper and receipt paper.

• This job requires standing for prolonged periods of time, walking, talking, listening, reaching, standing, bending, stooping, lifting up to 30 pounds and pulling/pushing carts.
• Achieve monthly targets. Drive business through establishing customer relationships.
• Regular, dependable attendance and punctuality is required.

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc., and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference checks.

BASIC QUALIFICATIONS

The following is required to be considered for this role:

• High School Diploma or GED
• At least six months of sales experience in a department store setting, or six months professional customer contact (i.e., public relations, customer service, high volume receptionist)
• Availability to work evenings, weekends, and some holidays.

PREFERRED QUALIFICATIONS

Your application will stand out if you have:

• Experience selling in a department store environment.
• Excellent communication skills, both written & verbal, and interpersonal skills
• Motivated and driven by sales targets.
• Superior customer service & teamwork skills. Proven ability to build relationships.
• Good math and problem-solving skills
• Detail-oriented and professional disposition
• Comfortable taking initiative and driving business results
• Experience with multi-tasking in a fast-paced environment

ADDITIONAL DETAILS:

This position is located at the Halls KC retail department store located at the Crown Center Shops.

• This position is paid hourly and eligible for commission pay.
• Basic store hours are Mon-Sat 10am - 6pm; Sun 12pm - 5pm
• Fall hours are Mon-Wed, Sat 10am - 6pm; Thu-Fri 10am-7pm; Sun 12pm - 5pm
• Holiday hours are Mon-Thu, 10am - 7pm; Fri-Sat 10am-8pm; Sun 12pm - 6pm.
• Relocation will not be provided

Hours for the Style Experts will vary within these timeframes, but do include holidays, weekends, and evenings

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.