Style Concierge: Elevate Sales & Customer Experience

J.Crew Factory; Clarksburg (MD); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

60% discount

Discounts

401(k) plan

Job summary

J.Crew Factory in Clarksburg, MD is seeking a Sales Associate to embody the brand with personal style and warmth on the sales floor, helping customers discover their look and collaborating with teammates to drive business success, delivering a seamless, inclusive experience.

You must be 18+, stay current with fashion trends, embrace teamwork and flexibility, and be able to lift up to 40 pounds. The role offers competitive pay, bonus potential, and discounts on brand products.

Qualifications

• At least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds.

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Skills

Customer service

Fashion knowledge

Teamwork

Flexibility

Problem solving

Job description

J.Crew Factory in Clarksburg, MD is seeking a Sales Associate to embody the brand with personal style and warmth on the sales floor, helping customers discover their look and collaborating with teammates to drive business success, delivering a seamless, inclusive experience.

You must be 18+, stay current with fashion trends, embrace teamwork and flexibility, and be able to lift up to 40 pounds. The role offers competitive pay, bonus potential, and discounts on brand products.