Style Concierge & Customer Experience Pro

knitwellgroup; Massachusetts; On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Ann Taylor in Chestnut Hill, MA is seeking a Sales Associate to act as the brand ambassador and guide customers through personalized styling journeys. You will keep merchandise organized and uphold a welcoming, polished store environment.

The role supports a seamless customer experience and daily teamwork in a regular/part-time capacity. Candidates with hospitality mindset and POS experience are preferred, with availability for evenings, weekends, and holidays.

Qualifications

• Experience in customer-facing roles is preferred.
• Hospitality mindset when engaging with customers.
• Proficient with a point-of-sale system and retail tech.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Connect with customers and tailor shopping experiences.
• Share product knowledge and offer styling recommendations.
• Maintain high visual and operational standards for a welcoming store.
• Use available tools to provide seamless omnichannel service.
• Collaborate with store leaders to hit daily goals.
• Build relationships by being helpful and proactive.

Skills

Customer service

Hospitality mindset

POS system proficiency

Team collaboration

Initiative

Tools

Point-of-sale system

Job description

Ann Taylor in Chestnut Hill, MA is seeking a Sales Associate to act as the brand ambassador and guide customers through personalized styling journeys. You will keep merchandise organized and uphold a welcoming, polished store environment.

The role supports a seamless customer experience and daily teamwork in a regular/part-time capacity. Candidates with hospitality mindset and POS experience are preferred, with availability for evenings, weekends, and holidays.