Style Concierge & Customer Experience Lead

KnitWell Group; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Optional medical, dental, and vision

401(k) plan

Merchandise discounts

Professional development

Community philanthropy

Job summary

Chico's in Houston is seeking a Sales Associate to welcome customers and deliver a highly personalized shopping experience. You will share product knowledge, engage with guests, and support a seamless omnichannel journey.

The role emphasizes hospitality, teamwork, and a focus on personal goals. The position requires flexible availability, including nights, weekends, and holidays, with opportunities for professional development and merchandise discounts.

Qualifications

• Passion for our brand and empowering confidence.
• Flexible availability including nights, weekends, and holidays.
• Strong ownership and initiative with a team-player mindset.
• Ability to quickly learn new processes and tools.
• Strong interpersonal and communications skills.
• Age requirements: 16+ in TX or 18+ elsewhere.

Responsibilities

• Deliver a customer-centered experience reflecting our hospitality culture.
• Initiate authentic conversations to understand needs and provide personalized service.
• Create a seamless omnichannel experience using available tools.
• Educate customers about brand loyalty programs and benefits.
• Contribute to store performance by meeting personal goals.
• Assist with merchandising, inventory replenishment and store organization.
• Maintain a visually inspiring store environment aligned with brand standards.
• Support teamwork and collaboration across the store.

Skills

Interpersonal skills

Customer service

Team player

Learn quickly

Job description

Chico's in Houston is seeking a Sales Associate to welcome customers and deliver a highly personalized shopping experience. You will share product knowledge, engage with guests, and support a seamless omnichannel journey.

The role emphasizes hospitality, teamwork, and a focus on personal goals. The position requires flexible availability, including nights, weekends, and holidays, with opportunities for professional development and merchandise discounts.