Style Concierge & Brand Ambassador

alexanderwang llc.; East Rutherford (NJ); On-site; USD 40,000 - 55,000; Full time

Job summary

A prominent fashion retailer in East Rutherford, NJ, is seeking an Associate to act as a brand ambassador. Responsibilities include ensuring an immersive client experience, managing expectations, supporting operations, and meeting sales objectives. Ideal candidates have 1-3 years of experience in sales or customer service, and a bachelor's degree is preferred. Knowledge of trends and proficiency in a second language are a plus.

Qualifications

• 1-3 years of experience in sales or customer service.
• Genuine curiosity to build long term relationship with clients.

Responsibilities

• Execute Client Experience Expectations for every client interaction.
• Manage client expectations and adhere to operational processes.
• Maintain high energy from greeting customers to styling.
• Understand new arrivals and advise clients knowledgeably.
• Support operational tasks as a team player, including stock processes.
• Maintain visual standards as necessary.
• Meet sales objectives as determined by management.
• Collect customer data accurately at Point of Sale.

Skills

Sales Experience

Customer Service

Proficiency in a second language

Knowledge of trends and styling

Strong organizational skills

Excellent storytelling

Education

Bachelor’s degree or relevant degree

Job description

A prominent fashion retailer in East Rutherford, NJ, is seeking an Associate to act as a brand ambassador. Responsibilities include ensuring an immersive client experience, managing expectations, supporting operations, and meeting sales objectives. Ideal candidates have 1-3 years of experience in sales or customer service, and a bachelor's degree is preferred. Knowledge of trends and proficiency in a second language are a plus.