Style Advisors, Greenwich, CT

Equinox; Greenwich (CT); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive salary & benefits

Complimentary Club membership

PT & Spa incentives

Job summary

Equinox in Greenwich is seeking energetic Style Advisors to deliver an unparalleled customer experience at The Shop. You will drive sales, uphold brand standards, and collaborate with Shop MOD on operations and training.

Ideal candidates bring customer service experience, especially in retail, plus strong time management and communication skills. A flexible schedule and a proactive, team-oriented mindset are essential.

Qualifications

• Experience in a customer service business; preferably in retail.
• Excellent time management, organizational, problem solving and communication skills.
• Ability to take direction and work with a team.
• Willingness to adapt to varied schedule and responsibilities.

Responsibilities

• Achieve monthly sales goals and maintain a premier customer experience for all visitors.
• Uphold loss prevention and inventory policies and support operational tasks.
• Ensure The Shop reflects brand standards through merchandising and presentation.
• Build relationships across departments and promote teamwork and brand initiatives.

Skills

Ability to take direction

Customer service experience

Time management

Communication skills

Problem solving

Flexibility with schedule

Job description

WHO WE ARE

Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality. Our spaces are intentionally elevated, our standards uncompromising, and our expectations high. We attract people who take pride in excellence, care deeply about quality, and want to be part of something that feels different the moment you walk through the door.

Company Description

Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality. Our spaces are intentionally elevated, our standards uncompromising, and our expectations high. We attract people who take pride in excellence, care deeply about quality, and want to be part of something that feels different the moment you walk through the door.

Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality. Our spaces are intentionally elevated, our standards uncompromising, and our expectations high. We attract people who take pride in excellence, care deeply about quality, and want to be part of something that feels different the moment you walk through the door.

We are builders, operators, and innovators who believe great environments and meaningful human connection change lives. Diversity, belonging, and ownership aren’t slogans here, they’re how we work. At Equinox, colleagues don’t just support the business; they shape the future of wellness. Because for us, it’s not fitness. It’s life.

What We Do

We create premium, immersive experiences where performance, hospitality, design, and human connection converge—and every detail matters. This is not a traditional fitness environment. It is a place where high standards, accountability, and pride in craft define the work.

Fueled by an entrepreneurial mindset, we trust our people with real responsibility and real impact. Growth is earned through action, learning is hands-on, and careers are built by those who want to operate at the highest level. At Equinox, we don’t just offer opportunities—we offer long‑term pathways for people who want to do meaningful work in an environment that expects more and delivers more.

Job Description

We are looking for energetic, creative, and enthusiastic Style Advisors to join the Equinox team at its state-of-the-art location in Greenwich! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.

The Style Advisors provides a total and unparalleled customer experience to all visitors Equinox and Shop visitors. The Style Advisors takes direction from the Shop MOD on business strategy and action plans to ensure maximum productivity and compliance with all company policies and procedures. The Style Advisors also assists with the timely and accurate completion of operational tasks.

Responsibilities

Sales & Service

• Achievement of assigned monthly sales goals (individual contribution to total monthly store goal)
• Ensure an unparalleled customer experience for all visitors to The Shop and to Equinox
• Maintain knowledge of all club and Shop services, programs and products

Operational Excellence

• Understands and upholds all loss prevention and inventory management policies on a consistent basis
• Ensures personal comprehension of all communication and training materials, and assists Shop MOD with timely/accurate completion of all assigned operational tasks

Product & Presentation

• Assists Shop MOD to ensure that The Shop is reflective of the company brand standards; i.e., through assisting with execution of merchandising and marketing direction, and through adherence to The Shop dress code
• Maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockrooms

Professional Dimension

• Builds effective relationships and partnerships with fellow employees, colleagues, supervisors and clients
• Maintains working knowledge of happenings and general standards and practices outside of The Shop, in other departments to encourage camaraderie and team spirit
• Complies with and enforces all company policies and procedures; embraces and supports company initiatives
• Communicates clearly and effectively at all levels with both tact and diplomacy

Qualifications

• Ability to take direction
• Experience in a customer service business; preferably in retail
• Hardworking and diligent, possessing both honesty and personal integrity
• Excellent time management, organizational, problem solving and communication skills
• Ability to utilize new techniques and ideas
• Be available to work a varied schedule, based on the needs of our unique retail business

Essential Physical Requirements

• Standing, sitting, and walking
• Squatting, bending, and reaching

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/ All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.