Style Advisor & Customer Experience Specialist

KnitWell Group; Skokie (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development and careerAdv

Community impact partnerships

Job summary

LOFT in Skokie, IL is hiring a Sales Associate who will be the brand ambassador, create authentic connections with customers, and offer personalized styling recommendations. You will keep the store organized and collaborate with your team to create personalized experiences that impress customers.

You will use brand behaviors and technology to stay informed on promotions and provide a seamless omnichannel shopping experience. Flexibility is required with evenings, weekends, and holidays.

Qualifications

• Sales experience or customer-focused experience preferred.
• Hospitality mindset when engaging with customers.
• Flexible availability – evenings, weekends, and holidays.
• Technology proficient and ability to operate a point-of-sale system.

Responsibilities

• Connect with customers and listen to their needs to create personalized experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold high visual and operational standards while keeping focus on the customer.
• Provide seamless omnichannel shopping experience using available tools.

Skills

Customer service

Hospitality mindset

Sales experience

POS technology

Tools

POS system

Job description

LOFT in Skokie, IL is hiring a Sales Associate who will be the brand ambassador, create authentic connections with customers, and offer personalized styling recommendations. You will keep the store organized and collaborate with your team to create personalized experiences that impress customers.

You will use brand behaviors and technology to stay informed on promotions and provide a seamless omnichannel shopping experience. Flexibility is required with evenings, weekends, and holidays.