Style Advisor & Customer Experience Champion

KnitWell Group; Ann Arbor (MI); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts plus eligibility

Professional development

Community impact through philanthropy

Job summary

LOFT, part of KnitWell Group, is seeking a Sales Associate to be a brand ambassador, guiding customers with personalized styling and helping maintain an inviting store environment. You will connect with shoppers, share product knowledge, and collaborate with the team to deliver memorable experiences across channels.

Ideal candidates bring customer-focused experience and a hospitality mindset, with flexible availability including nights, weekends, and holidays.

Qualifications

• Sales Associate or customer-focused experience preferred.
• Hospitality mindset when engaging with customers.
• Flexible availability—including evenings, weekends, and holidays.
• Tech proficient and able to operate a point-of-sale system.

Responsibilities

• Connect with customers to create personalized experiences.
• Offer product knowledge and styling recommendations.
• Keep the store organized and visually appealing.
• Collaborate with the team to deliver welcoming, omnichannel shopping experiences.

Skills

Customer service

Personal styling

Communication

Hospitality mindset

Team collaboration

Tech savvy

Tools

POS system

Job description

LOFT, part of KnitWell Group, is seeking a Sales Associate to be a brand ambassador, guiding customers with personalized styling and helping maintain an inviting store environment. You will connect with shoppers, share product knowledge, and collaborate with the team to deliver memorable experiences across channels.

Ideal candidates bring customer-focused experience and a hospitality mindset, with flexible availability including nights, weekends, and holidays.