Style Advisor & Brand Ambassador

The Talbots LLC; Ridgeland (MS); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Merchandise discount 50-70%

Referral incentive program

Discounts on travel, shopping, and 
am

Job summary

Talbots in Ridgeland, MS is seeking a part-time associate to deliver exceptional customer service, promote merchandise, and build brand relationships. You will assist the management team to drive store performance and support service initiatives, including Concierge, while staying current on fashion trends and product knowledge.

The role requires a flexible, open availability of 15–20 hours per week, including evenings, weekends and holidays, with comfortable mobility to move around the store

Qualifications

• Demonstrate selling competence, styling expertise and possess a love of fashion.
• Driven to create, build and cultivate relationships.
• Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives in a team environment.
• Demonstrates excellent verbal communication skills and a high level of integrity.
• Possess the technological competency to navigate a computer/iPad/handheld system.
• Have strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment.
• Able to work cooperatively in a diverse work environment.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Have open availability of (15 to 20) hours per week.
• Flexible availability based on the needs of the business including evenings, weekends, and holidays.

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
• Take an active role in assisting the management team to build store business.
• Support all service enhancers to build strong relationships including active use of Concierge.
• Service multiple customers at a time, multi-task and/or handle projects simultaneously.
• Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc.
• Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
• Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback.
• Achieve sales and service metrics in key measurable areas including: clientelling/outreach, appointment setting and Talbots Classic Awards.
• Complete projects as assigned including operational assignments: filling orders, replenishment, recovery etc.

Job description

Talbots in Ridgeland, MS is seeking a part-time associate to deliver exceptional customer service, promote merchandise, and build brand relationships. You will assist the management team to drive store performance and support service initiatives, including Concierge, while staying current on fashion trends and product knowledge.

The role requires a flexible, open availability of 15–20 hours per week, including evenings, weekends and holidays, with comfortable mobility to move around the store