Style Advisor & Brand Ambassador

Cole Haan; Lancaster (Lancaster County); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Holiday pay

Sick pay (up to 80 hours)

Employee discount

Job summary

Cole Haan is seeking a customer-focused Stylist (Sales Associate) to deliver exceptional experiences and guide customers through personalized styling in a fast-paced, fashion-forward environment.

You will use product knowledge and the Step Into Style approach to build confidence, drive loyalty, and help customers find head-to-toe solutions that fit their lifestyle, while supporting store initiatives and merchandising standards.

Qualifications

• Customer-focused role as a stylist and sales associate.
• Ability to provide personalized styling recommendations across product categories.
• Strong communication to build relationships and drive loyalty.

Responsibilities

• Deliver outstanding customer experiences and achieve sales goals.
• Serve as a brand ambassador embodying Cole Haan's standards.
• Guide customers through the Step Into Style experience with personalized solutions.
• Support store operations and merchandising.
• Contribute to a collaborative, inclusive team environment.

Skills

Customer service

Styling expertise

Relationship building

Brand ambassador

Job description

Cole Haan is seeking a customer-focused Stylist (Sales Associate) to deliver exceptional experiences and guide customers through personalized styling in a fast-paced, fashion-forward environment.

You will use product knowledge and the Step Into Style approach to build confidence, drive loyalty, and help customers find head-to-toe solutions that fit their lifestyle, while supporting store initiatives and merchandising standards.