Studio+- Salesforce Senior Manager - Tech Consulting

EY; McLean (VA); Hybrid; USD 172,000 - 392,000; Full time

Benefits offered by this job

Hybrid work model

Medical and dental coverage

Pension and 401(k)

Paid time off

Job summary

EY is seeking a Senior Manager for Salesforce Technology Transformation Delivery within Studio+. You will drive digital transformation programs on the Salesforce platform, partnering with business and experience teams to deliver value and manage scope, timelines, and budget.

You will lead both technical and non-technical teams, ensuring client satisfaction, and shaping the future of technology within EY. A strong background in Salesforce and architecture is required, with global collaboration

Qualifications

• Bachelor’s degree required; Master’s degree preferred.
• Typically 10 years of experience with no less than 5–7 years implementing Salesforce with teams of 5+ people.
• Minimum 5 years leading teams of analysts and developers.
• Minimum 5 years of experience with a functional or technical architecture background aligning business requirements to Salesforce solutions.
• Strong written and verbal communication, presentation and client service skills with a focus on enterprise processes and technology.
• Willingness to travel based on client needs.

Responsibilities

• Accountable for program delivery and client leadership with architecture oversight and account growth responsibilities.
• Provide leadership to Managers across multiple engagements and accounts.
• Lead teams to successfully implement solutions with cross-functional collaboration.
• Manage client relationships, revenue generation, and commercial aspects.
• Travel as required by external clients.

Skills

Program delivery

Salesforce

Leadership

Architecture

Client relationships

Budgeting

Education

Bachelor’s degree

Master’s degree preferred

Tools

Salesforce

Salesforce Certifications

Salesforce Architecture Certification

Job description

Location: Anywhere in Country

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

The opportunity

This is a rapidly growing area, so you will have plenty of opportunity to spread your wings and develop your skillset to keep up with the ever-growing demands of the digital landscape. Most of your time will be spent embedded with our clients' team and we'll look to you to provide our clients with a unique business perspective on how they must continue to innovate and remain competitive in this ever-changing industry.

As a Senior Manager in Salesforce Technology Transformation Program Delivery in Studio+, you will be at the forefront of driving change and innovation within our organization. As part of the Studio+ business proposition, of being business-led, technology-enabled, and experience-driver, your role will be to partner with business and experience counterparts to lead and deliver digital transformation programs on the Salesforce platform. You will provide assurance to leadership by managing scope, timelines, costs, and quality, leading both technical and non-technical project teams in the development and implementation of Salesforce platform solutions and/or infrastructure. This is an opportunity to shape the future of technology within our organization and make a significant impact.

Your Key Responsibilities

• Accountable for program delivery and client leadership, with architecture oversight and account growth responsibilities as supplementary to primary role functions
• Providing leadership and direction up to and including Managers across multiple engagements and accounts
• Leading teams with broad visibility to achieve solution implementation
• Managing client relationships, revenue generation, and commercial relationships as needed
• Travel requirements: Required as needed by external clients

Skills And Attributes For Success

• Develop cohesive, compelling strategic visions for our clients that guide their overall business plans
• Communicate strategic visions to our clients, and help them socialize the strategy to the greater organization
• Collaborate closely with various EY teams including, but not limited to, business, design, integration, other technology platforms and cross-service line teams to ensure business requirements are deeply integrated into the user experience and the overall solution aligns with client vision and needs
• Participate in pursuit efforts including solution development, resource estimation and pricing, RFP response, oral response content and delivery, and other business development activities, as needed
• Contribute to domain expertise, thought leadership, and EY acumen through the development of first party research
• Maintain points of view across Americas Consulting sectors and Studio+ capabilities from 3rd party sources and internal EY experiences
• Partner with client services to help grow key large accounts and ensure client satisfaction
• Experience in leading engagement delivery and managing engagement economics for the whole engagement including multiple workstreams and both on and offshore teams
• Proficiency in developing resource plans and budgets for the whole engagement
• Ability to manage client relationships and engage in daily interactions with clients
• Responsible for identification of sales and new opportunities within assigned accounts

To qualify for the role, you must have

• Bachelor’s degree required (4-year degree); master's degree preferred.
• Typically, 10 years of experience with no less than 5 - 7 years relevant experience implementing Salesforce with teams of 5 or more people
• Minimum of 5 years of experience leading teams of analysts and developers
• Minimum 5 years of experience with a functional or technical architecture background aligning business requirements to Salesforce solutions
• Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing and integrating enterprise business processes with technology skills
• Knowledge of leading practices, benchmarking, peer company environments and prior consulting experience relevant to industry specific business and technology functions
• Ability to be a self-starter and handle multiple tasks and priorities
• Willingness to travel based on client needs

Ideally, you’ll also have

• Degree emphasis in Computer Science, IT, Computer Engineering, MIS, Mathematics desired; Master's degree in one of these areas preferred
• One or more Salesforce Consultant Certifications and/or Salesforce Application Architect Certification

What We Look For

We are looking for individuals who are passionate about technology and innovation, with a proven track record of leading successful Salesforce technology transformation projects. Top performers in this role are those who can navigate complex challenges, build strong relationships, and drive meaningful change within the organization and with clients.

What We Offer You

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $171,600 to $392,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $205,900 to $445,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities.