Studio+- Salesforce Senior Manager - Tech Consulting

EY; Columbus (OH); Remote; USD 172,000 - 392,000; Full time

Benefits offered by this job

Medical and dental coverage

Pension and 401(k)

Paid time off

Job summary

EY is seeking a Senior Manager to lead Salesforce Technology Transformation Program Delivery within Studio+. You will drive digital transformation programs, manage scope, timelines, costs, and quality, and lead multi-disciplinary teams across client engagements.

You will partner with business and experience counterparts, oversee architecture, and ensure solutions align with client goals while growing relationships and delivering measurable value.

Qualifications

• Bachelor's degree required.
• Typically, 10 years of experience with no less than 5 - 7 years relevant Salesforce implementation experience with teams of 5+ people.
• Minimum 5 years leading teams of analysts and developers.
• Minimum 5 years of architecture experience aligning business requirements to Salesforce solutions.
• Strong written and verbal communication and client service skills.
• Willingness to travel based on client needs.

Responsibilities

• Accountable for program delivery and client leadership with architecture oversight.
• Provide leadership to Managers across multiple engagements and accounts.
• Lead teams to achieve solution implementations.
• Manage client relationships, revenue generation, and commercial aspects as needed.
• Travel as required by external clients.

Skills

Salesforce implementation

Team leadership

Solution architecture

Communication

Travel willingness

Education

Bachelor's degree

Master's degree

Job description

Location: Anywhere in Country

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

The opportunity

This is a rapidly growing area, so you will have plenty of opportunity to spread your wings and develop your skillset to keep up with the ever-growing demands of the digital landscape. Most of your time will be spent embedded with our clients' team and we'll look to you to provide our clients with a unique business perspective on how they must continue to innovate and remain competitive in this ever-changing industry.

As a Senior Manager in Salesforce Technology Transformation Program Delivery in Studio+, you will be at the forefront of driving change and innovation within our organization. As part of the Studio+ business proposition, of being business-led, technology-enabled, and experience-driver, your role will be to partner with business and experience counterparts to lead and deliver digital transformation programs on the Salesforce platform. You will provide assurance to leadership by managing scope, timelines, costs, and quality, leading both technical and non-technical project teams in the development and implementation of Salesforce platform solutions and/or infrastructure. This is an opportunity to shape the future of technology within our organization and make a significant impact.

Your Key Responsibilities

• Accountable for program delivery and client leadership, with architecture oversight and account growth responsibilities as supplementary to primary role functions
• Providing leadership and direction up to and including Managers across multiple engagements and accounts
• Leading teams with broad visibility to achieve solution implementation
• Managing client relationships, revenue generation, and commercial relationships as needed
• Travel requirements: Required as needed by external clients

Skills And Attributes For Success

• Develop cohesive, compelling strategic visions for our clients that guide their overall business plans
• Communicate strategic visions to our clients, and help them socialize the strategy to the greater organization
• Collaborate closely with various EY teams including, but not limited to, business, design, integration, other technology platforms and cross-service line teams to ensure business requirements are deeply integrated into the user experience and the overall solution aligns with client vision and needs
• Participate in pursuit efforts including solution development, resource estimation and pricing, RFP response, oral response content and delivery, and other business development activities, as needed
• Contribute to domain expertise, thought leadership, and EY acumen through the development of first party research
• Maintain points of view across Americas Consulting sectors and Studio+ capabilities from 3rd party sources and internal EY experiences
• Partner with client services to help grow key large accounts and ensure client satisfaction
• Experience in leading engagement delivery and managing engagement economics for the whole engagement including multiple workstreams and both on and offshore teams
• Proficiency in developing resource plans and budgets for the whole engagement
• Ability to manage client relationships and engage in daily interactions with clients
• Responsible for identification of sales and new opportunities within assigned accounts

To qualify for the role, you must have:

• Bachelor's degree required (4-year degree); master's degree preferred.
• Typically, 10 years of experience with no less than 5 - 7 years relevant experience implementing Salesforce with teams of 5 or more people
• Minimum of 5 years of experience leading teams of analysts and developers
• Minimum 5 years of experience with a functional or technical architecture background aligning business requirements to Salesforce solutions
• Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing and integrating enterprise business processes with technology skills
• Knowledge of leading practices, benchmarking, peer company environments and prior consulting experience relevant to industry specific business and technology functions
• Ability to be a self-starter and handle multiple tasks and priorities
• Willingness to travel based on client needs

Ideally, you’ll also have:

• Degree emphasis in Computer Science, IT, Computer Engineering, MIS, Mathematics desired; Master's degree in one of these areas preferred
• One or more Salesforce Consultant Certifications and/or Salesforce Application Architect Certification

What We Look For

We are looking for individuals who are passionate about technology and innovation, with a proven track record of leading successful Salesforce technology transformation projects. Top performers in this role are those who can navigate complex challenges, build strong relationships, and drive meaningful change within the organization and with clients.

What We Offer You

At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.

• The salary range for this job is:
• New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $205,900 to $427,800
• Bay Area California offices – $214,600 to $445,700
• All other offices locations in the US, including Sacramento – $171,600 to $392,100
• Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

All in to shape the future with confidence.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at [e-mail].