Studio Membership Concierge & Brand Advocate

Orangetheory Fitness; Cincinnati (OH); On-site; USD 28,000 - 35,000; Full time

Job summary

Orangetheory Fitness in Cincinnati is seeking dedicated front desk staff to enhance the guest experience. You will answer phones, host first-time guests, and sell memberships to support studio growth. In addition, you will follow up with prospective members and ensure all studio areas are clean and organized.

This role is vital in representing the Orangetheory brand and communicating the science behind the workout experience. Join us in making a difference at our studio.

Responsibilities

• Answer phones and host first‑time guests.
• Sell memberships to support studio growth.
• Follow up with prospective members.
• Participate in marketing and outreach events.
• Ensure all studio areas are clean and organized.

Job description

Be fit. Change lives. Have fun.

We're looking for enthusiastic individuals eager to share our story with everyone who walks through the door, calls for more information or who expresses even the slightest bit of interest in improving themselves.

So if you’d like to to know the ropes as well as you know your members’ names, set goals and surpass them, partake in premier customer service all while growing yourself personally and professionally, then Orangetheory just might be looking for you.

• Working at our front desk includes answering phones, hosting first-time guests and interacting with members
• Selling memberships to help the studio thrive
• Following up with prospective members
• Participating in marketing and outreach events
• Ensuring all areas of the studio are kept clean and organized
  
  

Every day will be different but, you’ll be representing the Orangetheory brand as you share the science of this workout you want everyone to love as much as you do.

If you’ve been to even one Orangetheory class, you felt the warmth, the enthusiasm, the genuine sense of being where you need to be — feelings you’ll be hard-pressed to find anywhere but here.

Specific job duties and selection requirements vary between Orangetheory studio locations and more details can be provided by the studio’s hiring manager if you are selected to move forward in the interview process.