Studio Front Desk & Client Experience Coordinator

OVME; Dublin, Northern (OH, KY); Hybrid; USD 40,000 - 52,000; Full time

Benefits offered by this job

15 Days Paid Time Off

12 Paid Holidays

Medical, Dental, Vision coverage

401k Employer Match

Employee Discounts

Referral Bonus

Wellhub Membership

Job summary

OVME in Dublin, OH seeks a Studio Coordinator to deliver exceptional client service and manage the front desk. You will greet clients, schedule appointments, handle payments, and maintain records with confidentiality.

You will collaborate with clinical and admin staff to ensure smooth operations, assist with forms, promotions, and marketing efforts, and uphold high standards of professionalism in a fast-paced setting.

Qualifications

• Bachelor’s degree or comparable industry experience preferred.
• Experience with Medical CRM/Zenoti is a plus.
• Excellent written and verbal communication abilities.
• Strong attention to detail and multitasking capability.

Responsibilities

• Provide exceptional client service as the first point of contact.
• Schedule appointments and manage the booking system efficiently.
• Maintain front desk operations, including payments and records.
• Coordinate with clinical and administrative staff to ensure smooth workflow.
• Assist with marketing efforts and client testimonials.

Skills

Customer Service

Communication

Multi-tasking

Organizational Skills

Teamwork

Phone Support

Social Media

Education

Bachelor’s degree or comparable experience

Zenoti CRM experience

Tools

Zenoti CRM

Job description

OVME in Dublin, OH seeks a Studio Coordinator to deliver exceptional client service and manage the front desk. You will greet clients, schedule appointments, handle payments, and maintain records with confidentiality.

You will collaborate with clinical and admin staff to ensure smooth operations, assist with forms, promotions, and marketing efforts, and uphold high standards of professionalism in a fast-paced setting.