Studio Experience Lead — Elevate Member Experience

Orangetheory Fitness | Afterburn Coaching; Angel Run (FL); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Competitive salary plus bonus potential

Opportunities for advancement

Free workouts

Casual dress code

Flexible schedule

401(k) plan

Dental and vision insurance

Potential for PTO and medical insurance

Job summary

A leading fitness company is looking for an Assistant Studio Manager to create an exceptional studio experience. The role involves managing front desk operations, engaging with members, and guiding new clients through their first workout. Applicants should bring enthusiasm, customer service skills, and a commitment to team collaboration. This full-time position offers various benefits including competitive pay, advancement opportunities, and a flexible schedule.

Qualifications

• Ability to greet members with enthusiasm and knowledge.
• Experience in managing customer interactions and front desk operations.
• Skills in guiding sales and resolving member concerns.

Responsibilities

• Manage front desk operations and member interactions.
• Present the studio concept to potential clients.
• Guide new members through their first workout.

Skills

Enthusiasm and energy

Customer service

Team collaboration

Sales experience

Job description

We Work Hard so Others Can LIVE MORE.

We Work Hard so Others Can LIVE MORE.

The Orangetheory Brand is all about fun, exciting and rewarding experiences for our members. We are currently looking for successful and motivated individuals who want to improve themselves and their careers. Are you...a passionate, positive, and detail-oriented person that can talk to anyone...someone who would enjoy assisting in leading a team that provides a world-class fitness experience -- then you're probably the right person for our Orangetheory Fitness studios!

The Assistant Studio Manager (ASM) works closely with the Studio Manager to ensure the front of the house operations run smoothly. If you'd like to be half of a dynamic-duo, a positive influence to the ultimate studio dream team, know the ropes as well as you know your members’ names, step in when your manager steps out, and set goals and surpass them...then Orangetheory Afterburn just might be looking for YOU!

Every day will be different, but you’ll be representing the Orangetheory brand as you share the science of this workout you want everyone to love as much as you do.

Maybe you’ll use this post as a stepping stone in your management career or maybe this is where you want to be forever. But if you’ve been at even one Orangetheory class, you feel the warmth, the enthusiasm, the genuine sense of being where you need to be — feelings you’ll be hard-pressed to find anywhere but here.

Each pair of Studio Managers and their Assistants partner in different ways, but all ASMs can expect to participate in the following:

• Greeting everyone who enters the studio with enthusiasm, energy and knowledge
• Presenting the OTF concept to any interested consumers, also known as “intros”
• Working at our front desk which includes answering phones and talking to members among other tasks
• Giving studio tours
• Working hand-in-hand with trainers to guide intros through their first Orangetheory workout
• Selling memberships to help the studio thrive
• Following up on prospective clients
• Handling members’ concerns in a professional and objective manner with the goal of resolution
• Participating in marketing and outreach events
• Ensuring all areas of the studio are kept clean and organized
  
  
  

Benefits & Perks:

• Competitive salary PLUS bonus potential!
• Opportunities for advancement! We strive to develop our teams within, and our goal is to offer our OTF rockstars long term career opportunities.
• WORKOUT FOR FREE!
• Casual/Fitness Dress-code
• Flexible schedule
• 401K Plan
• Dental and vision insurance plans
• Other benefits to include supplemental insurance plans such as hospital, indemnity, and critical illness
• Potential for PTO benefits and medical insurance after initial measurement period
  
  
  

Studio Location: TBD after successful completion of training, depending on business needs

Job Type: Full Time

Diversity Commitment Statement: "The presence and influence of Diversity & Inclusion within Orangetheory Fitness Afterburn is not just a vital and ethical standard to maintain but a powerful confluence and mandatory action. We strive to create an atmosphere free of prejudice and discrimination where all voices can be heard and where diversity can be recognized as an asset rather than an obstacle. Our mission is to coach and train our team to be inclusive and accepting of our differences. We believe that in order to affect the change that we want to see in the world, it begins with how we, Orangetheory Fitness Afterburn, are committed to creating workplace equity and diversity while cultivating, fostering, and protecting a culture of inclusion and acceptance."

Disclaimers: This employment opportunity is with one of the largest independently owned and operated Orangetheory Fitness Franchise, Afterburn Coaching, LLC.

• Afterburn participates in the federal government's E-Verify Program
• E-Verify Participation
• Right to Work
• Afterburn provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.
• EEO is the Law
• EEO is the Law supplement
• Afterburn is an Employment-at-Will Employer