Studio Crew, Marin

SoulCycle Inc.; Marin City (CA); On-site; USD 21,000 - 28,000; Part time

Job summary

SoulCycle Inc. is seeking passionate, service-oriented individuals for a part-time front desk role in Marin City, CA. You will provide exceptional customer service, support studio operations, and help maintain the welcoming SoulCycle environment.

Availability includes at least 3 days per week (20 hours) with at least one weekend day. We value a positive attitude, teamwork, and attention to detail as you assist with class check-ins, retail operations, and daily studio tasks.

Qualifications

• Customer service experience required.
• Ability to prioritize and multitask in a fast-paced environment.
• Open to receiving and delivering feedback.
• Natural inclination to complete tasks without direction.

Responsibilities

• Provide high level customer service and hospitality to clients.
• Support studio management with daily tasks.
• Assist SoulCycle instructors to ensure smooth class check-ins.
• Maintain SoulCycle aesthetics, atmosphere, and culture.
• Clean and prep studio areas and equipment as needed.

Skills

Customer service

Multitasking

Attention to detail

Teamwork

Job description

Who We Are

We’re purpose-driven. With every ride, we aim to redefine health and happiness. It’s all about being more than a workout: SoulCycle is a mind-body-soul experience, built on community, love, respect, acceptance, and a lot of fun. It comes to life through the ride, the relationships, and the unparalleled hospitality. And all of that comes from our people. Join us—we’d love to have you

Company Description

Who We Are

We’re purpose-driven. With every ride, we aim to redefine health and happiness. It’s all about being more than a workout: SoulCycle is a mind-body-soul experience, built on community, love, respect, acceptance, and a lot of fun. It comes to life through the ride, the relationships, and the unparalleled hospitality. And all of that comes from our people. Join us—we’d love to have you

Our Mission

To foster an open, diverse, & inclusive community—while embracing each unique individual exactly as they are. We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust. To make a real, lasting impact, we’ll work nonstop to embrace and create change. Because nobody is equal until everyone is equal.

Job Description

We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and fitness and an excitement for our brand. We are a high-growth company looking for hyper-organized, efficient, forward-thinking problem-solvers with exceptional interpersonal skills and attention to detail. Part-time employees must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday. Additionally, all employees are expected to be available to work peak holiday shifts. The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.

Roles And Responsibilities

• Provide high level customer service and hospitality to clients
• Assist the Studio Management in daily studio tasks and projects
• Maintain a positive attitude and take initiative
• Provide support to the SoulCycle instructors to ensure a successful class check-in process
• Work as a cohesive team with all SoulCycle staff members to ensure efficiency and camaraderie
• Assist with the training and coaching of new hires for the front desk staff team
• Maintain product knowledge for all studio retail operations
• Maintain the distinct SoulCycle aesthetic, appearance, atmosphere and culture
• Studio cleaning and prepping, including cleaning of exercise equipment (bikes, weights), floors and mirrors
• Common area cleaning, including, front desk, lockers, retail shelves, office and hallways
• Bathroom and changing room cleaning

Qualifications

• A love of the SoulCycle brand
• An innate love for taking care of humans
• Customer service experience
• The ability to prioritize and multi-task within a fast-paced environment
• An openness to receiving and delivering feedback
• A natural inclination to complete tasks and perform duties without direction
• A keen eye for detail

Pay Transparency

$16.90 per hour

Additional Information

For additional Information visit our Career Site: https://www.soul-cycle.com/careers/