Studio+ Adobe Customer Journey Analytics (CJA) Developer - Senior - Location OPEN

Ernst & Young Advisory Services Sdn Bhd; New York (NY); On-site; USD 122,900 - 213,400; Full time

Benefits offered by this job

Comprehensive compensation and benefits package

Flexible vacation policy

Paid time off options

Job summary

Ernst & Young Oman is seeking an Adobe CJA Developer – Experience Staff / Senior to join the Marketing Transformation team. You will leverage expertise in Adobe Customer Journey Analytics to implement analytics solutions that drive customer insights. Ideal candidates will have a degree in a relevant field, 2-3 years of experience in data analytics, and proficiency in Adobe CJA along with strong problem-solving skills. The role offers a hybrid model and a competitive compensation package, including a base salary range in New York City between $122,900 and $213,400.

Qualifications

• Typically, 2-3 years of relevant experience in data analytics or a related field.
• Proven experience with Adobe Customer Journey Analytics or similar analytics platforms.
• Strong understanding of data visualization tools and techniques.

Responsibilities

• Design and develop analytics solutions using Adobe CJA.
• Collaborate with cross‑functional teams to gather requirements.
• Analyze data to identify trends and opportunities for optimization.

Skills

Data analytics

Adobe Customer Journey Analytics

Client relationship management

Problem-solving

Data visualization tools

Education

Bachelor’s degree required

Master’s degree preferred

Tools

Adobe CJA

SQL

Python

R

Tableau

Power BI

Job description

Location: Anywhere in Country

Adobe CJA Developer – Experience Staff / Senior

The Opportunity

We are seeking a talented Adobe CJA Developer – Experience Staff / Senior to join our dynamic Marketing Transformation team. In this role, you will leverage your expertise in Adobe Customer Journey Analytics (CJA) to design, develop, and implement analytics solutions that drive customer insights and enhance marketing strategies. The ideal candidate will have a strong background in data analytics, experience with Adobe CJA, and a passion for delivering actionable insights to clients.

Your Key Responsibilities

• Design and develop analytics solutions using Adobe Customer Journey Analytics to provide insights into customer behavior and marketing performance.
• Collaborate with cross‑functional teams to gather requirements and define project scope and objectives.
• Implement data collection strategies and ensure data integrity across various marketing channels.
• Analyze data to identify trends, patterns, and opportunities for optimization in marketing strategies.
• Create and maintain dashboards and reports that effectively communicate insights to stakeholders.
• Provide thought leadership on best practices in data analytics and customer journey mapping.
• Mentor junior team members, fostering a culture of collaboration and continuous learning.

Skills and Attributes for Success

• Leading project delivery from initiation to completion.
• Managing client relationships and engaging in daily interactions.
• Ensuring quality assurance and adherence to best practices in analytics implementation.

To Qualify for the Role, You Must Have

• Bachelor’s degree required (4‑year degree); Master’s degree preferred.
• Typically, 2‑3 years of relevant experience in data analytics or a related field.
• Proven experience with Adobe Customer Journey Analytics or similar analytics platforms.
• Strong understanding of data visualization tools and techniques.
• Experience working in marketing analytics, customer experience, or related fields.
• Ability to support business development opportunities throughout the sales lifecycle.
• A valid passport and US driver’s license; willingness and ability to travel as needed.

Business Skills

• Building and Managing Relationships
• Client Trust and Value
• Communicating With Impact
• Digital Fluency
• Systems Thinking

Technical Skills

• Proficiency in Adobe CJA configuration and implementation.
• Familiarity with data analysis tools (e.g., SQL, Python, R) and data visualization software (e.g., Tableau, Power BI).

Ideally, You’ll Also Have

• Proven ability to navigate complex organizational structures and environments.
• Strong problem‑solving skills with a focus on delivering actionable insights.
• Excellent communication and interpersonal skills to build and manage relationships at all levels.
• Previous experience in technology consulting, specifically with Adobe products.

What We Look For

We are looking for candidates who demonstrate a keen ability to analyze data, drive insights, and enhance customer experiences. Top performers in this role possess deep sector expertise, are adept at managing change, and can effectively communicate and build relationships with clients and team members.

What We Offer You

• We offer a comprehensive compensation and benefits package where you will be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client‑serving roles to work together in person 40‑60% of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at [e-mail].