Student Worker - Alumni Engagement Specialist

Regent; Virginia Beach (VA); On-site; USD 15,000 - 21,000; Full time

Job summary

Regent University seeks an Alumni Engagement Specialist to connect with alumni, share Regent information, offer prayer support, and encourage charitable giving. The role includes phone outreach, CRM data management, and event support within the Advancement and Alumni teams.

Ideal candidates have a High School diploma, strong customer service, teamwork, and tech-savvy abilities to learn new systems. This role emphasizes values of Excellence, Innovation, and Integrity.

Qualifications

• High School diploma.
• Ability to work well in a collaborative team.
• Strong computer skills and ability to learn new software.
• Attention to detail, well organized, able to work independently.
• Excellent customer service abilities.
• Commitment to Regent’s core values of Excellence, Innovation, and Integrity.

Responsibilities

• Serves as a phone agent to call and engage Regent alumni.
• Builds an excellent understanding of alumni data within the CRM and other systems.
• Ensures proper recording and documentation of alumni contact information and payment information within the CRM and other systems.
• Prays with and for alumni over the phone.
• Serves as support staff for Advancement and Alumni events.
• Contributes to the Alumni Engagement department and promote a teamwork environment.
• Assumes other duties as assigned by supervisor.

Skills

Customer service

Attention to detail

Team player

Education

High School diploma

Tools

CRM software

Database systems

Job description

The Alumni Engagement Specialist contacts Regent University alumni to engage conversation, promote charitable giving, and advance the mission and vision of Regent University. This position connects with alumni, shares information about Regent, offers prayer support to alumni, and encourages charitable giving.

Additional Responsibilities:

• Serves as a phone agent to call and engage Regent alumni
• Builds an excellent understanding of alumni data within the CRM and other systems
• Ensures proper recording and documentation of alumni contact information and payment information within the CRM and other systems
• Prays with and for alumni over the phone
• Serves as support staff for Advancement and Alumni events
• Contributes to the Alumni Engagement department and promote a teamwork environment
• Assumes other duties as assigned by supervisor

Qualifications:

• High School diploma
• Ability to work effectively and collaboratively within a team environment
• Must have excellent computer skills and ability to learn new software systems and databases
• Must be attentive to detail, organized, and able to work independently and in team settings
• Must have exceptional customer service skills
• Commitment to Regent’s core values of Excellence, Innovation, and Integrity

Salary: $12.77 per hour

Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status.For full Non-Discrimination Policy click here.

Benefits

Not benefits eligible