Student - Wolak Learning Center Office Assistant

Southern New Hampshire University; Manchester (NH); On-site; USD 17,908 - 20,664; Part time

Job summary

Southern New Hampshire University is seeking a student employee to fill the role of Office Assistant for the Wolak Learning Center on the Manchester campus. The position supports daily operations, greets visitors, assists with data entry, and helps plan events to ensure smooth execution.

Qualifications include current enrollment as an undergraduate or graduate student, strong communication skills, reliability, and a willingness to maintain confidentiality.

Qualifications

• Currently enrolled as an undergraduate or graduate day student on the Manchester campus.
• Good interpersonal communication and reliability are essential.
• Confidentiality standards must be followed.

Responsibilities

• Greet visitors to the Wolak Learning Center and direct students to appropriate resources.
• Maintain front office forms, resources, and technologies.
• Assist with event planning and setup for WLC activities.
• Support Coordinators and Peer Educators with data entry and closing tasks.
• Participate in evening office coverage as needed.

Skills

Interpersonal communication

Punctuality

Reliability

Teamwork

Adaptability

Education

Current enrollment as undergraduate or graduate student

Tools

Microsoft Office

CanvaPro (preferred)

Job description

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

The opportunity: Southern New Hampshire University is seeking a student employee to fill the role of Office Assistant for the Wolak Learning Center. The Wolak Learning Center (WLC) Student Assistant supports the daily operations of the WLC by providing front desk customer service, assisting with administrative and data entry tasks, preparing for events, and maintaining office resources. This position serves as a key resource for students by creating a welcoming environment, connecting visitors with appropriate services, and supporting the WLC team in delivering high-quality academic support programs.

Essential Duties and Responsibilities

• Courteously greet visitors to the Wolak Learning Center
• Direct students seeking assistance to appropriate resources
• Maintain front office forms, resources, and technologies
• Assist with planning and setting up WLC events to ensure smooth execution
• Assist Coordinators and Peer Educators with data entry tasks
• Evening office coverage to assist Peer Educators with closing responsibilities
• Other projects as assigned by Wolak Learning Center staff

Minimum Qualifications

• Current enrollment as an undergraduate or graduate day student on the Manchester campus
• Applicants should possess a positive attitude and willingness to help others
• Good interpersonal communication skills and ease in relating to students from diverse backgrounds and abilities
• Given the sensitive nature of the information, Office Assistants are expected to comply with confidentiality standards established for the position
• Excellent level of responsibility, reliability, and punctuality

Preferred Qualifications

• Experience with design programs such as CanvaPro
• Knowledge of Wolak Learning Center’s services
• Knowledge of various campus student services
• Applicants should be proficient in the use of Microsoft Office suite
• Office Assistants will be expected to utilize their own computer where appropriate

Learning Outcomes

• Ability to work as part of a team
• Skilled at creating and implementing marketing initiatives
• Effective oral and written communication skills
• Openness to other perspectives

Work Hours

Office Assistants will be required to work a minimum of 3, 3-hour shifts, Monday – Thursday, between the hours of 9am – 6:00pm, Friday, 9:am – 3:30pm. Schedule will be dependent on candidates’ availability.

Required Documents

• Class schedule
• Two references from instructors and/or advisors

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation

The hourly pay range for this position is $13.00 - $15.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations.