Student Success & Retention Advisor

California State University, Chico; California; On-site; USD 62,000 - 88,000; Full time

Job summary

California State University Dominguez Hills seeks a Retention Specialist to support campus and system-wide retention initiatives. You will advise a caseload of students, develop programming around student progress toward graduation, and collaborate with student success teams to analyze data and review strategies.

The role emphasizes equity-centered advising, data-driven interventions, and collaboration with faculty to deploy early alert systems and strengthen student success outcomes.

Qualifications

• Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing and conflict resolution.
• Three years of progressively responsible professional student services work experience; one year in the program area may be preferred.
• Master’s degree may substitute for one year of experience; Doctorate may substitute for three years in positions with professional counseling responsibility.

Responsibilities

• Research and develop retention programming that supports students to develop belonging, academic identity and to explore strengths and interests.
• Leverage technology to monitor student data and faculty feedback to proactively support students and develop retention programs to close equity gaps.
• Work with academic departments to support early alert system use for first-year students.
• Advise a caseload of students, provide frequent advising, and track cohorts to ensure degree completion.
• Collaborate with college-based student success teams to ensure data is inputted and used to develop strategies and interventions.

Skills

Equity-centered advising

Assets-based advising

Cultural responsiveness

Bilingual or multilingual

Education

Bachelor's degree in related field

Master’s degree in Counseling/Clinical Psychology/Social Work or related field

Doctorate degree may substitute for experience

Job description

California State University Dominguez Hills seeks a Retention Specialist to support campus and system-wide retention initiatives. You will advise a caseload of students, develop programming around student progress toward graduation, and collaborate with student success teams to analyze data and review strategies.

The role emphasizes equity-centered advising, data-driven interventions, and collaboration with faculty to deploy early alert systems and strengthen student success outcomes.