Student Success & Enrollment Coordinator

Mount Sinai; New York; Hybrid; USD 34,000 - 40,000; Full time

Job summary

Mount Sinai Health System seeks a detail‑oriented enrollment management coordinator to support Admissions and Registrar operations in New York. You will process transcripts, advise applicants, manage course enrollments in Empower, coordinate onboarding, and assist with events such as Career Fairs and graduations.

The role requires excellent communication, strong organizational skills, and experience with social media/marketing to engage prospective students and graduates.

Qualifications

• Bachelor's degree preferred or in progress.
• Two or more years experience.
• Advanced computer skills.

Responsibilities

• Process transcript requests.
• Verify students/graduates education for employers and agencies.
• Update transfer credits and prerequisites in Empower.
• Send group emails as necessary.
• Create courses/clinical sections in Empower.
• Register students for courses and clinical sections.
• Track students progress within the program and maintain rosters.
• Maintain a track of students that have failed or are on LOA.
• Process NCLEX paperwork after program completion.
• Assist with Career Fairs, guest speakers, graduations and ceremonies.
• Collaborate with graduates and network with potential employers.

Skills

Communication

Attention to detail

Social media

Marketing

Education

Bachelors degree preferred or in progress

Tools

Empower

Job description

Description

Provides front-line services associated with enrollment management, which include the areas of Admissions and Registrar. Excellent communication with strong attention to detail, along with social media and marketing experience.

Responsibilities

1. Process transcript requests

2. Verify students / graduates education for employers and other agencies

3. Update transfer credits and pre-requisites in Empower

4. Send group emails as necessary

5. Creating courses / clinical sections in Empower

6. Register students for courses and clinical section

7. Track students progress within the program. Maintaining rosters for each cohort

8. Maintaining a track of students that have failed in the past or are on LOA

9. Process appropriate paperwork for NCLEX once students complete the program

10. Assist with Career Fairs, Guest Speakers, Graduations and White Coat Ceremonies

11. Assist with collaborating with graduates and networking with potential employers

Admissions

1. Meet students for advisement

2. Advise potential applicants on the phone and provide necessary guidance

3. Answer all email inquiries

4. Assess academic scoring / GPAs of applicants on admissions rubric

5. Send out acceptance packages after students are accepted

6. Conduct onboarding correspondences till orientation such as for EHS, Photo IDS, Uniforms, PIP etc.

a. Sending roster of new students to Employee Health Services with their DOB for their initial health assessment

b. Sending roster of new students to Security OR Preparing the authorization letters for new students to bring to Security to have their IDs taken

7. Course evaluations

Qualifications

• Bachelors degree preferred or in progress
• Two or more years experience
• Advanced computer skills

Employer Description

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $24.5479 - $28.9716 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.