Student Success Coach- Assistant

Nichols College; Dudley (MA); On-site; USD 1,400 - 1,700; Part time

Benefits offered by this job

Work Study

Part-time stipend

Job summary

Nichols College is seeking a Student Success Coach to support youth in after-school and in-school programs. The SSC guides youth toward self-accountability and personal growth, aids in social-emotional development, and helps connect youths with resources.

Responsibilities include mentoring students, tracking attendance and progress, and supporting fundraising events. Part-time stipend: $750 per semester, 15–20 hours/week. Reports to the Program Assistant and Program Manager.

Qualifications

• High school diploma required.
• Current college student pursuing a bachelor’s degree (Education, Psychology, Human Services, Business, or Social Work) preferred.
• Available for periodic meetings during the week, evenings or weekends.
• Experience leading conversations that promote youth support, equity, social justice, and safety.
• Self-directed with initiative and ability to work with minimal supervision.
• Strong leadership and decision-making skills.
• Ability to work with staff, interns, volunteers and students at various levels.
• Maintain confidentiality and project a professional image; manage multiple priorities.
• Excellent communication and empathy with diverse backgrounds.
• Energetic and comfortable working among diverse communities; customer service oriented.
• Professionalism and understanding of chain of command and delegation.
• Must be able to work independently.
• Compensation and Benefits: Part-time stipend and Work Study if applicable.

Responsibilities

• Foster transparency and collaboration across the organization.
• Build positive relationships with staff, interns, volunteers, students, and families.
• Participate in school community activities and address youth and family needs.
• Stay informed on program policies, safety plans, incident reports, and weekly updates.
• Support transportation needs when requested (Valid Driver’s License Required).
• Maintain confidentiality per policies and HIPAA.
• Demonstrate professionalism in managing stress, conflict, and teamwork.
• Perform additional duties as assigned by program leadership.
• Assist with daily activities and mentor middle/high school students.
• Track attendance, goals, and milestones; support students with challenges.
• Plan logistics for youth fundraising events and campaigns.

Education

High School Diploma

Pursuing Bachelor's degree

Tools

Google Workspace

Microsoft Office

Job description

and the job listing Expires on September 27, 2026

The primary focus of the Student Success Coach (SSC) will be to provide support and contribute to the growth of our youth within the after-school and in-school programs. The SSC will play a pivotal role in guiding youth towards developing essential skills and tools for self-accountability and personal advancement. Additionally, the SSC will actively facilitate connections among youth, aiding them in overcoming social and emotional challenges.

Ensuring student retention will be a core responsibility of the SSC, along with active participation in school community events. Moreover, the SSC will actively contribute to the expansion of the organization’s programs and services. This role entails reporting to both the Program Assistant and Program Manager, ensuring effective communication and collaboration.

Responsibilities:

• Foster a culture of transparency, open communication, and collaboration across the organization
• Build and maintain positive, mission-aligned relationships with staff, interns, volunteers, students, and families
• Participate in school community activities and collaborate with team members to address youth and family resource needs
• Stay informed and up to date on all program policies, procedures, safety plans, incident reports, and weekly program updates
• Support transportation needs when requested by Mentoring Mentors staff (Valid Driver’s License Required)
• Maintain confidentiality in accordance with organizational policies and HIPAA regulations
• Demonstrate professionalism in managing stressful situations, conflict resolution, and team collaboration
• Perform additional duties and tasks as requested by the Program Manager or School Coordinator

Student Success & Mentorship

• Assists with daily program activities for students, ensuring structure and engagement
• Provide consistent, meaningful mentoring to middle and high school students
• Support student participation in enrichment, academic, and leadership development sessions
• Track and document student attendance, goal progress, and developmental milestones
• Assist, monitor, and support individuals with physical, behavioral, developmental, or mental health challenges
• Communicate regularly with program staff to address student needs, provide updates, and celebrate achievements
• Guide students through life skills and decision-making topics aligned with their individual growth
• Assist to plan and organize logistics for youth-led fundraising events and initiatives, including timelines, materials, permissions, and venues
• Coach students through the development, execution, and reflection of fundraising campaigns
• Collaborate with staff to align fundraising goals with student leadership development

Professional Qualifications:

• Must have a High School Diploma
• Must be proficient in Google Workspace or Microsoft (Required)
• Current college student seeking a bachelor’s degree: Education, Psychology, Human Services, Business, Social Work (preferred)
• Must be available for periodic meetings during the week, evenings or weekends.
• Have experience leading conversations that intentionally promote youth support, engagement, encouragement, peace and safety among equity, social justice, racial justice, and service to others.
• Self-directed, anticipating opportunities and challenges before they arise and proactively tackling those issues with minimal supervision; exercise considerable initiative, discretion and judgment in executing the functions of the job.
• Competent decision-making with excellent leadership.
• Work with staff, interns, volunteers and students at various educational levels.
• Maintain confidentiality, manage multiple priorities, and project a professional image to external contacts.
• Communicate and empathize with individuals of diverse backgrounds.
• Energetic and comfortable working among diverse communities; high degree of effective customer service skills; field instruction experience preferred.
• Demonstrates professionalism and understands the chain of command and delegation of responsibility.
• Strong organization and time management.
• Must be able to work independently.
• Compensation and Benefits
• Part-time: $750 stipend per semester, no more than 15–20 hours per week
• Work Study (Through respective college/university, if applicable)