Student Success Advisor (part-time)

YWCA Central Carolinas; Charlotte (NC); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Vision Insurance

Life Insurance

Short-term Disability Insurance

9 Paid Holidays and 2 Floater Holidays

403(b) Retirement

YWCA Retirement Fund

Employee Assistance Program

Free YWCA Fitness Center Employee

Job summary

YWCA Central Carolinas is seeking a Student Success Advisor to support literacy-based after-school programming for youth in grades K-5 at multiple Charlotte-area locations. The role supports program activities when enrollment is high, coordinating with staff and families to ensure smooth operations.

The position emphasizes on-site engagement, adherence to safety protocols, bus coordination, and data entry for attendance, meal counts, and sign-ins.

Qualifications

• Must have excellent written and oral communication skills.
• Must possess a valid North Carolina or South Carolina driver license with three years of driving experience.
• Experience working with youth and ability to problem solve and plan ahead.

Responsibilities

• Implements monthly activity schedules and leads literacy-focused sessions.
• Monitors attendance and ensures only active participants are enrolled, reporting absences.
• Performs CACFP nutrition duties including meal counts and documentation.

Skills

Communication skills

Driver license

Problem solving

Education

High School Diploma or GED

Associate’s Degree (Early Childhood Development or related)

Job description

Salary: $15.00 - $16.50 per hour

Reports to: Director of Youth Program

Current openings at the following locations for the fall school year:

Grier Heights YLC: 325 Skyland Ave., Charlotte, NC

Old Armory YLC: 500 S. Johnson St., Monroe, NC 28112

University Meadows YLC: 1600 Pavilion Blvd., Charlotte, NC 28262

Windsor Park YLC: 3910 Sudbury Rd., Charlotte, NC 28205

About YWCA Central Carolinas

YWCA Central Carolinas is on a mission to eliminate racism, empower women and promote peace, justice, freedom and dignity for all. Since 1902, YWCA has evolved to meet the needs of the surrounding community. Today, our programs include transitional housing, youth literacy programs, racial justice and advocacy work, and a co-ed fitness center.

WCA’s youth literacy program provides year-round, out-of-school programming for students from low-income households in four Youth Learning Centers in Mecklenburg and Union Counties. Offered after school each day and all-day during breaks, teacher workdays and 8 weeks of summer, the literacy-focused program supplements students’ classroom learning with the goal of improving each child’s reading ability and supporting students holistically as they pursue their literacy goals.

Position Objectives

The Student Success Advisor provides onsite learning support for our literacy-based, after-school and out-of-school programming for youth in grades K - 5. This position is designed to support program activities when enrollment is at or above 16; covering ratio requirements in coordination with co-workers.

Staff are required to be onsite and provide care around their feeder school bus schedules and school calendars. After-school hours of care are generally Monday – Friday, 2:30pm – 6:00pm and 9:00am – 5:00pm during school breaks and planned school closures. Staff should plan to be at their location 30 minutes before care hours begin. Ability to work weekends and evenings on occasion.

This position is ideal for individuals enrolled in a degree program pursuing early childhood education.

Supports Onsite Program Needs – 90%

• Implements the monthly schedule of activities, including reading programs, special activities, field trips, mindfulness activities, etc.
• Prepares for daily activities and leads small group learning sessions including targeted literacy interventions.
• Monitors and regularly reports absences to ensure only active participants are enrolled in the program; escalates absence concerns when appropriate with the family and site coordinator.
• Performs CACFP child nutrition duties per state and federal guidelines including following the menu, serving snacks and meals during serving window and properly documenting meal counts and submit to site coordinator weekly.
• Supports youth participation in literacy-based programming and testing according to YWCA standards.
• Provides transportation support for offsite activities planned for the day as needed.
• Independently completes tasks related to database management and accurate data entry including: documenting meal counts, attendance, youth sign-in/out, volunteer sign-in-in/out, etc.

Role in Supporting Department Initiatives – 10%

• Engages with facility and community partners to build and maintain positive relationships.
• Engages volunteers onsite as needed.
• Ensures compliance with all regulatory and contractual obligations.
• Participates in organization and departmental meetings and annual professional development training.
• Provides department support at other locations when there is a need for coverage.

Ensures Safety of Youth and Property

• Knows safety standards and escalates any unsafe conditions appropriately and in a timely manner to the site coordinator. Minimizes damage to property outside of regular wear and tear in the program setting. This includes maintaining security of all technology located onsite.
• Follows all incident/accident reporting protocols if a youth or employee is injured or there is a motor vehicle accident while driving on the organization’s behalf.
• Manages behavior in alignment with established guidelines and protocols in accordance with YWCA practices; escalating concerns when appropriate with the family and site coordinator.

Education and Experience

High School Diploma or GED required. Associate’s Degree in Early Childhood Development, Elementary Education, Social Work, Recreation, Sociology, Human Services or equivalent education preferred. Minimum of two years of experience working with youth. Possesses excellent communication skills, both written and oral. Ability to problem solve and plan ahead. Ability to maintain information, provide data for reports, use specialized software and operate standard program, classroom and instructional equipment. Ability to establish and maintain effective relationships with youth, families, partners, schools, co-workers and in the community.

Must be at least 18 years or older. A valid North Carolina or South Carolina driver license with three years of driving experience required. Maintains appropriate training/licensure as outlined in bus fleet guidelines and complies with safety standards associated with operating a company vehicle. Position requires staff to drive a personal vehicle to the Park Road YWCA campus regularly and drive a 15-person bus for program transportation needs. An AHA or Red Cross endorsed Adult/Child CPR, AED, First Aid certification is required and must be maintained while in this role.

• Vision Insurance
• Life Insurance
• Short-term Disability Insurance
• 9 Paid Holidays and 2 Floater Holidays
• 403(b) Retirement
• YWCA Retirement Fund (7% contribution made on your behalf after 2 years of employment)
• Employee Assistance Program
• Free YWCA Fitness Center Employee Membership (discounted family membership available)

Physical Requirements

The physical requirements described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform their job. Required certifications for the position may have stricter physical requirements and when those conflict with the job description, YWCA will follow the requirements in the certification.

While performing the duties of this job, the individual is regularly required to talk or hear. Specific vision abilities required by this job include close and distant vision required for monitoring and maintaining safety of youth. Must be able to scan the room continuously and maintain line of sight for youth in care. Must communicate clearly, including projecting voice across distances. Must be able to hear noises and signs of distress. Occasionally required to remain stationary while working on administrative tasks and perform repetitive motion tasks that may include the wrists, hands and/or fingers. Must be able to operate standard office equipment and keyboard. Frequently required to stand, stoop, kneel, crouch, bend, walk, jump, reach with hands, arms and legs. Ability to lift and move 40 pounds. Must practice proper body mechanics to prevent injury. Must be emotionally and physically fit to care for youth on a daily basis and not be on any medication that would affect the ability to maintain safety while working with youth.

Required to ensure the safety and well-being of individuals by acting decisively and compassionately in high-pressure situations, including, but not limited to: the fire alarm being sounded, inclement weather, building evacuations, shelter in place and other emergencies. Must be able to perform all physical requirements for emergency CPR, AED and First Aid.

Other Information

Employment with YWCA Central Carolinas is contingent on successfully passing all of our pre-employment screenings, including but not limited to: a drug screening, reference checks, proof of certification (if applicable) and a background check. If applicable to the position, YWCA Central Carolinas employment may be contingent on a candidate meeting driver approval criterion as determined by motor vehicle record background check.

YWCA fully subscribes to the principles of equal employment opportunity and is committed to complying with all regulations under federal, state and local law. Recruiting and employment decisions are based on qualifications and capabilities to perform the essential functions of the job.