Student Success Advisor (Full-time)

SupportFinity™; New York (NY); On-site; USD 33,062 - 35,817; Full time

Job summary

SupportFinity™ in New York City seeks a Student Success Advisor responsible for managing student concerns and promoting engagement and holistic wellbeing. The advisor will guide students through their academic journey, facilitating their integration into the AMDA community.

The ideal candidate will hold a Bachelor’s degree and possess strong communication and problem-solving skills. This in-person position operates Monday to Friday with competitive pay.

Qualifications

• Minimum of one year of experience in student services or academic advising preferred.
• Ability to work collaboratively in a team-oriented environment.
• Sensitivity to diverse backgrounds of students.

Responsibilities

• Serve as the primary advisor for policy-based academic-related concerns.
• Guide students to appropriate campus resources for their concerns.
• Conduct regular check-ins with students to monitor progress.

Skills

Excellent verbal and written communication skills

Strong problem-solving and critical-thinking abilities

Interpersonal and administrative skills

Education

Bachelor’s degree

Job description

Description

AMDA College of the Performing Arts, with campuses in New York City and Hollywood, is one of the foremost post‑secondary performing arts colleges in the country. AMDA offers various pathways for students to receive unparalleled performing arts education taught by world‑class industry professionals, including Professional Conservatory Certificates as well as undergraduate and graduate degrees (Bachelor of Fine Arts, Bachelor of Arts, Associate of Occupational Studies, Master of Fine Arts and Master of Arts).

In part, the Student Success Advisor is responsible for: managing general student concerns; promoting student engagement; holistic wellbeing; and academic, personal, and interpersonal success through individual coaching, small and large‑scale programming, and through other department/institutional initiatives.

Primary Responsibilities

• Serve as the primary advisor and point of contact for policy‑based academic‑related concerns.
• Act as the first contact for student concerns and guide students to appropriate campus resources.
• Conduct regular check‑ins with assigned students to monitor academic progress, attendance and overall well‑being.
• Support overall institutional goal of increasing retention and graduation rates through meaningful planning and interaction.
• Assist students in the transition from high school to higher education and support their integration into AMDA’s academic, artistic, and creative community.
• Provide baseline academic guidance to students throughout their time at AMDA and assist in preparing students for post‑AMDA life.
• Collaborate with other departments as needed.

Qualifications

• Bachelor’s degree required.
• Minimum of one year of appropriately related experience required; experience in student services or academic advising preferred.
• Demonstrate excellent verbal and written communication skills.
• Exhibit strong problem‑solving and critical‑thinking abilities.
• Possess core professional traits including empathy, objectivity, self‑awareness and initiative.
• Demonstrate the ability and desire to work collaboratively in a team‑oriented environment.
• Strong interpersonal, administrative, and communication skills with the ability to work effectively with a diverse population of students and staff.

Position Information

• The regular schedule for this role is Monday‑Friday 9am‑6pm.
• This position will work in‑person on campus.
• The pay range for this position is $24‑$26 per hour.

Diversity And Qualifications

AMDA is fully committed to diversity, inclusivity, and equity throughout the teaching and learning process. We encourage applications from individuals who have extensive experience working with students from diverse backgrounds.

Successful candidates will have a sensitivity to, and understanding of, the diverse academic, socioeconomic, cultural, gender identity, sexual orientation, and ethnic backgrounds of our students, including disabilities that may affect students’ development and learning styles.

Members of traditionally underrepresented groups are encouraged to apply.

AMDA provides equal employment opportunities to all employees and applicants for employment in which no person is subjected to discrimination or harassment on the basis of actual or perceived race, color, ancestry, national origin, religion, creed, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, or any other basis protected by federal, state, or local laws. This policy applies to all aspects of employment, including, but not limited to, recruiting, hiring, placement, supervision, promotion, working conditions, termination, layoff, demotion, transfer, compensation, and training.