Student Success Advisor

HCA Healthcare, Inc.; Fort Worth (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, prescription drug, dental, &视

Vision benefits

Wellbeing support

PTO & family leave

401(k) match

Job summary

The College of Health Care Professions (CHCP) invites applications for a Student Success Advisor. Reporting to the Director of Education, the role focuses on re-entering students and helping them access tools and resources to complete their studies.

The position supports development of a services bank, leadership of stitch-in meetings, monitoring at-risk students, and guiding a smooth 90-day transition to college life. CHCP emphasizes its commitment to student success as part of HCA Healthcare.

Qualifications

• High school diploma or GED required; degree preferred.

Responsibilities

• Focus on student re-entries and the student’s first 90-day transition back to college experience and assist overcoming obstacles.
• Responsible for re-entry goals and improving graduation rates via retention efforts and supportive services.
• Develop and maintain a bank of student services options (childcare referrals, transportation, part-time jobs).
• Lead weekly stitch-in meetings with the new student committee.
• Coordinate efforts to assist students who have dropped, are re-entering, or continuing school.
• Report on students at risk and follow up actions from surveys and data to address root causes and improve satisfaction and retention.
• Follow up on absent students daily.
• Participate in Reentry Committee meetings and manage re-entry budgets monthly.
• Facilitate workshops (study skills, note taking, test anxiety solutions).
• Meet students in person to share information about resources, portal, E-Global library, tutoring.
• Communicate one-on-one to discuss topics, training and coaching.
• Organize community service opportunities for students, staff and faculty.
• Perform other duties as assigned by Student Services Manager or senior staff.

Education

High school diploma or GED required; degree preferred

Job description

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Student Success Advisor with The College of Health Care Professions you can be a part of an organization that is devoted to giving back!

Summary

Works under and reports to the Director of Education. The primary responsibility of this role is to reenter students after dropping and help them with the tools and resources to complete the education if they so desire. The goal is to assist the student by offering additional services and support which helps the student achieve success. In addition to the key job elements listed below, the SSC will be focused on Student re-entries and the student’s first 90-day transition to college experience.

This position also requires adherence to CHCP’s core values, which are the basic elements of how we go about our work. They are the practices we use (or should be using) every day in everything we do. Our core values are a small set of timeless guiding principles, which we live by and include:

Key Job Elements

• SSC will focus on student re-entries and the student’s first 90-day transition back to college experience and assist overcoming obstacles.

• Will be responsible for re-entry goals and affecting graduation rates as a whole. Assist with retention of students via supportive services and efforts

• Develop and maintain a bank of student services assistance options geared to student needs (e.g. referrals to childcare, transportation, part time jobs, etc.)

• Leads new student stitch-in efforts to include leading weekly stitch in meetings attended by new student committee

• Coordinates efforts to assist students who have dropped, are re-entering, and continuing school

• Regularly reports on students at risk of withdrawing and efforts to assist Insures follow up actions based on student survey results, withdrawal data, and other sources of information to get at root causes for student withdrawals prior to completion and drive improvements in student satisfaction and retention

• Assist with daily follow up on absent students

• Participates in Reentry Committee meetings and meets re-entry budgets on a monthly basis

• Facilitate workshops for the benefit of students (i.e. study skills, note taking, solutions for test anxiety, etc.…)

• Meet students in person to provide information about resources, student portal, E-Global library, tutoring, etc.…

• Communicate with students one on one to discuss special topics, training and coaching.

• Organize and facility community service opportunities for students, staff and faculty participation

• Perform other duties as assigned by the Student Services Manager or senior staff.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

High school diploma or GED required; degree preferred

Benefits

The College of Health Care Professions, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services

• Wellbeing support, including free counseling and referral services

• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence

• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling

• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

At The College of Health Care Professions (CHCP), we prepare students for meaningful careers in healthcare. Founded by physicians in 1988, CHCP has been dedicated to providing career-focused education and hands-on training that helps students build the skills and confidence to succeed in today’s healthcare industry.

That same commitment to student success extends to our teams. At CHCP, you’ll find a supportive, collaborative culture united by a shared purpose: changing lives through education and preparing the next generation of healthcare professionals. Now part of HCA Healthcare, CHCP combines a student-focused environment with the strength of one of the nation’s leading healthcare providers.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.