Student Success

The Chronicle Of Higher Education, Inc.; Long Beach (CA); On-site; USD 54,000 - 78,000; Full time

Benefits offered by this job

Paid Time Off

Health Coverage

Retirement Plans

Educational Benefits

Employee Assistance Program (EAP)

Additional Benefits

Job summary

California State University, Long Beach (CSULB) is seeking a Student Success & Engagement Analyst to support AVP and senior leadership in complex, confidential, and fiscal responsibilities. The role emphasizes equitable, student-centered services and policy evaluation from an operational perspective.

The position requires broad campus-system knowledge and the ability to assess and implement impactful policies while maintaining independence on routine matters, with a focus on inclusion and

Qualifications

• The ideal candidate is highly organized with strong operational, fiscal, and program coordination experience.
• Ability to manage calendars, meetings, travel, and communications for senior leadership.
• Experience coordinating budgets, procurement, and payroll-related activities.

Responsibilities

• Operational Coordination: Oversees daily operations, processes, and resources for efficient program functioning.
• Fiscal Coordination: Manages budget tracking, purchasing, and reporting to ensure responsible stewardship.
• CSULB Village Program: Supports services and residential operations fostering a safe, inclusive living-learning environment.

Skills

Operational coordination

Fiscal coordination

Program coordination

Education

Bachelor's degree in related field

Two years admin support experience

Master's degree preferred

Job description

Student Success & Engagement Analyst

Southern California: Long Beach

Join the vibrant community at California State University, Long Beach (CSULB)!

Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives.

As a member of the CSULB community, you'll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference.

Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It's an ideal place to grow your career while enjoying everything Southern California has to offer.

Join the California State University (CSU) and explore career opportunities that advance student success and strengthen California's future—offering competitive compensation, comprehensive benefits, and professional growth.

Job Summary

Under the supervision of the Associate Vice President, Student Success & Engagement this position performs complex, confidential, challenging and fiscal responsibilities in support of AVP and his assigned areas, Student Affairs Sr. Management, and VP's office ensuring compliance with regulations and requirements.

This position requires broad knowledge of campus systems, and the ability to assess, formulate, and evaluate the impact of recommended or implemented policies from an operational perspective. This position is expected to handle routine matters independently, seeking assistance from supervisors only with regard to the more difficult problems or situations.

Furthermore, this position provides services that are equitable, inclusive and provide culturally sensitive services that enhance the quality of campus life. This position uses a student centered and equity minded approach in all communication and service efforts.

Key Responsibilities

• Operational Coordination: Oversees and coordinates daily operations, processes, and resources to ensure efficient, effective, and seamless program or departmental functioning.
• Fiscal Coordination: Manages budget-related activities, financial tracking, purchasing, and reporting to support responsible stewardship of program or departmental funds.
• CSULB Village Program: Supports the administration and delivery of services, programs, and residential operations that foster a safe, inclusive, and engaging living-learning environment for student residents at CSULB's Beachside Village.

Department

Student Success and Engagement

Time Base

1.0 time-base, 40 hours per week.

Duration of Appointment

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Classification

Administrative Analyst/Specialist NE

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

• Hiring Range: The hiring range for this position is $4,799 (Step 1) - $5,736 (Step 10) per month commensurate with candidate's education, experience, skills, and training.
• CSU Classification Salary Range: The CSU Classification Salary Range for this position is $4,799 (Step 1) - $6,992 (Step 20) per month.

Benefits

At California State University (CSU), we prioritize the health, growth, and success of our employees. Our benefits program reflects our commitment to your overall well-being.

To be eligible for full benefits, employees must be appointed at least half-time (.50 FTE) with an appointment lasting more than six months and one day. Benefits eligibility and offerings may vary based on appointment type, classification, and applicable collective bargaining agreement. Eligible employees may have access to a comprehensive benefits package that can include:

• Paid Time Off: Up to 24 vacation days per year (based on employee group and/or length of service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
• Health Coverage: A variety of medical, dental, and vision plans.
• Retirement Plans: Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
• Educational Benefits: Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
• Additional Benefits: Wellness programs, professional development opportunities, and insurance options including life, disability, and pet insurance.

Candidates are encouraged to review the appropriate CSU Employee Benefits Summary for details specific to their position. Additionally, the CSU Total Compensation Calculator is available to help prospective employees understand the full value of the CSU benefits package and how it complements base salary.

Knowledge, Skills, and Abilities

The ideal candidate is a highly organized and proactive administrative professional with strong operational, fiscal, and program coordination experience, preferably within a higher education environment. They possess the ability to manage complex administrative functions in support of senior leadership, including coordinating calendars, meetings, travel, communications, special events, and strategic initiatives. This individual serves as an effective liaison for students, parents, faculty, staff, community members, and external partners, providing exceptional customer service, facilitating communication, resolving concerns, and ensuring the timely dissemination of information. They are skilled at developing and implementing processes, coordinating programs and events, preparing correspondence and reports, maintaining records and databases, and supporting divisional priorities while exercising sound judgment, discretion, and attention to detail.

The successful candidate demonstrates strong financial and analytical skills, with experience managing budgets, monitoring expenditures, reconciling accounts, processing procurement and travel transactions, coordinating payroll activities, and ensuring compliance with university policies and procedures. They are adept at analyzing financial data, identifying discrepancies, preparing budget projections and reports, and providing recommendations that support responsible fiscal stewardship. Their ability to coordinate hiring and recruitment processes, track supplemental funding sources, and maintain accurate financial and payroll records contributes to the efficient operation of assigned departments and programs.

In addition, the ideal candidate provides leadership and coordination for the CSULB Village Program, overseeing program operations, events, assessment activities, communications, and stakeholder engagement efforts. They collaborate effectively with campus departments, community organizations, and external partners to expand resources, support student engagement, and advance student success initiatives. With strong project management and organizational skills, they coordinate program logistics, monitor budgets, maintain documentation, develop promotional strategies, and evaluate program outcomes to ensure continuous improvement. Above all, they demonstrate a commitment to student success, inclusive community building, operational excellence, and the effective support of university and Student Affairs goals.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

• Equivalent to a bachelor's degree in a related field and two years of administrative support experience required.
• Master's degree in a related field preferred.

Licenses / Certificates

• Possession of valid California Driver's License in order to operate a University cart or personal vehicle for business preferred.
• Employees who are required to operate motorized vehicles and/or use their personal vehicle more than once a month on University business are required to take a mandatory Defensive Driving course and enroll in the DMV Employee Pull Notice (EPN) Program.

Physical Summary

Medium work - Job involves lifting heavy weight objects (20-40 pounds) and/or 20% - 40% of the job involves standing, squatting, kneeling, or walking. May require pushing or pulling objects within the weight limits.

Additional Information

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

Equal Employment Statement

Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact [e-mail].

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Application Closes: 27 August 2026