Student Services & Programs Specialist

Stanford University; Palo Alto (CA); Hybrid; USD 52,000 - 78,000; Full time

Job summary

Stanford University is seeking a 100% FTE Student Services Specialist (Hybrid) to provide administrative and operational support to faculty, staff, postdocs, and students on issues related to admission, financial aid, housing, registrar services, visa services, student life, advising, career counseling, and academic services for the Department of Chemical and Systems Biology.

The ideal candidate will identify, clarify, and resolve routine issues within their work area using guidelines or

Qualifications

• Bachelor's degree preferred.

Responsibilities

• Review documents for completeness, track files for follow-up, and distribute for review.
• Research and resolve routine issues, refer complex issues to other staff.
• Input data and update databases, prepare basic reports.
• Coordinate logistics for outreach activities, meetings, and events.
• Respond to routine inquiries from students, faculty, external constituents, and staff.
• Serve as a subject matter resource to students and other departments.
• Contribute to general office administration and process improvements.
• May train and direct day-to-day activities of student and temporary workers.

Education

Bachelor's degree

Job description

Stanford University is seeking a 100% FTE Student Services Specialist (Hybrid) to provide administrative and operational support to faculty, staff, postdocs, and students on issues related to admission, financial aid, housing, registrar services, visa services, student life, advising, career counseling, and academic services for the Department of Chemical and Systems Biology.

The ideal candidate will identify, clarify, and resolve routine issues within their work area using guidelines or