Student Services Coordinator (63643)

IEC AAI HOLDINGS INC; Albuquerque (NM); On-site; USD 20,664 - 30,307; Full time

Job summary

UEI College is seeking a Student Services Coordinator in Albuquerque, NM to support students’ academic experience, monitor attendance, and drive successful completion of programs. The role collaborates with the Associate Director of Student Affairs to implement retention strategies and coordinate campus resources.

Responsibilities include organizing calendars, coordinating tutoring, and building a comprehensive student resource database.

Qualifications

• Teaching, advising, coaching, or related experience.
• Excellent interpersonal and communication skills.
• Ability to work with a diverse group of colleagues and students.

Responsibilities

• Ensure students' regular program attendance.
• Facilitate students' successful completion of the program.
• Help students identify community, learning, and other resources.

Skills

Teaching/mentoring

Interpersonal skills

Communication (oral/written)

Team player

Problem-solving

IT & social media proficiency

Diversity collaboration

Education

High school diploma

Some college preferred

Tools

Student database

Social media

Online educational resources

Job description

Job Details

Job Location: New Mexico Albuquerque
UEI Institute - Albuquerque, NM 87105
Salary Range: $15.00 - $22.00 Hourly
Job Category: Instructors & Education

UEI College is a leader in post-secondary career education. Working at our employee-owned company is more than just a great career – it’s an investment in yourself. Our mission is to drive personal and community transformation by empowering students to make a positive and enduring life change. We are consistently searching for like-minded compassionate professionals who strive to be the best in their respective fields. Our top candidates share our commitment to helping students build the skills to create a future of which they can be proud.

Student Services Coordinator – Overview

The Student Services Coordinator is responsible for three major components of a successful student academic experience: ensuring students’ regular program attendance, facilitating students’ successful completion of the program, and helping students with identifying community, learning, and other resources to assist with inside and outside school needs.

Responsibilities

• Comply with applicable federal and state laws and regulations, accreditor standards, and institutional policies and procedures.
• Assist the Associate Director of Student Affairs with implementing the first hour first call retention strategy to increase lab attendance.
• Assist the Associate Director of Student Affairs with preparation, facilitation, and execution of College Prep Day, Start Day, and 14‑day new student retention.
• Weekly monitor first module success rate.
• Create, organize, and schedule the student activity calendar, including:
  • College Prep Day
  • Start Day/Gateway to Success
  • Student appreciation day, student awards ceremony, student cross‑over ceremony, etc.
• As applicable, work closely with the ECPP vendor’s facilitator/proctor to follow up on ECPP students’ attendance and participation in the adult education and vocational programs.
• Facilitate and coordinate students’ access to on‑campus tutoring and other learning resources.
• Create and update a student resource database with information on community resources for housing, child care, transportation, healthcare, etc.
• Create, facilitate, and monitor a campus community‑moderated classifieds and forum boards for students to exchange information regarding resources offered and resources needed (e.g., carpooling, childcare exchange).
• Other duties as assigned.

Performance Metrics

The Student Services Coordinator’s performance is measured by the colleague meeting attendance, retention, and other metrics related to students’ education outcomes.

Essential Skills and Experience

• Teaching, advising, coaching, counseling, or related experience.
• High school diploma required; some college preferred.
• Excellent interpersonal skills.
• Excellent communication skills, oral and written.
• Excellent problem‑resolution skills.
• Resourceful and innovative in finding useful information.
• Above‑average user skills in information technology and social media (e.g., student database, social media, online educational resources).
• Ability to work with a diverse group of colleagues and students.
• Strong team player.

Qualifications

See Essential Skills and Experience.