Student Services Coach

Sizer-School; Fitchburg (MA); On-site; USD 42,000 - 62,000; Full time

Job summary

Sizer School in Fitchburg, MA is seeking a Student Services Coach to join the Student Services team. The Coach will help maintain a safe, supportive learning environment and collaborate with staff to support student behavior and academics.

The role emphasizes restorative justice practices, data-tracking of incidents, and frontline presence in hallways and common areas during the school day. Evening and weekend duties are not required.

Qualifications

• Experience in a school setting.
• Ability to handle high-stress situations with composure.
• Strong communication and collaboration with students, families, and staff.
• Familiarity with restorative justice approaches and confidentiality.

Responsibilities

• Monitors common areas during arrival, transitions, lunches, and dismissal.
• Supports the Student Services Team in maintaining a safe, orderly environment and handling behavioral concerns.
• Assists teachers and administrators to support student academic achievement and positive behavior.
• Works with staff to improve student behavior and performance through meetings and classroom observations.
• Coordinates with the restorative justice approach to student discipline.
• Supervises students on disciplinary restrictions and supports academic access during in‑school suspensions.

Skills

Communication skills

Collaboration

Organizational skills

Restorative justice knowledge

Confidentiality

Google Workspace proficiency

Crisis management

Education

High School Diploma/GED

Bachelor’s degree preferred

Tools

Google Workspace

Job description

Student Services Coach

Sizer School Sizer School - Fitchburg, Massachusetts Open in Google Maps

Job Details

Job ID: 5935869

Application Deadline: Posted until filled

Posted: Sep 22, 2026 12:00 AM (UTC)

Starting Date: Immediately

Job Description

JOB SUMMARY

The Student Services Coach is an active and integral member of the Student Services team. The Coach is responsible for maintaining a safe and supportive school environment that allows students to be known personally, challenged intellectually, and participate actively in their learning. The Coach is responsible for contributing to a respectful school culture that exemplifies the Sizer Six and for providing staff with the needed tools and support to maintain classroom management. The Coach is highly visible within the school building. The Student Services Coach is also responsible for assisting with behavioral incidents and collaborating with the Assistant Principal and Manager of Student Services to track and manage data related to student behavior. The Coach communicates effectively with students, staff, and families. Hours are Monday-Friday from 7:00AM to 3:00PM.

MAJOR RESPONSIBILITIES (May include but not limited to:)

• Monitors common areas during student arrival, hallway transitions, lunches, and afternoon dismissal;
• Supports the Assistant Principal and other members of the Student Services Team in ensuring a safe and orderly school environment, including supporting the management of student issues, behavioral concerns, and crises;
• Responds to requests from teachers, staff and administrators to support student academic achievement and positive behavior;
• Supports teachers in the classroom to improve student behavior and academic performance/achievement through meeting with students, collaborating with staff, and observing classrooms;
• Integrates Sizer’s restorative justice approach to student discipline;
• Directly supervises students who have been placed on disciplinary restriction, including in‑school suspension and lunch reflections;
• Coordinates work retrieval for students placed on in‑school suspension and provides appropriate academic support;
• Models appropriate behavior and displays professional conduct at all times;
• Prepares documents and reports and maintains files that contain sensitive and confidential information;
• Models and encourages community practices that are consistent with the Common Principles of the Coalition of Essential Schools;
• Adheres to the policies and procedures of Sizer School; maintains the confidentiality of student information at all times;
• Remains highly visible during school hours, specifically in hallways during transitions and common areas;
• Reports concerns to an administrator in a professional and timely manner;
• Regular in-person attendance; and
• All other duties as assigned.

QUALIFICATIONS

• Prior experience in a school setting working with at-risk youth preferred
• High School Diploma/GED required; Bachelor’s preferred
• Ability to effectively manage high stress situations and adapt to complex circumstances
• Strong ability to build trusting relationships with students, staff, and families
• Strong communication, collaboration and organizational skills
• Familiarity with restorative justice model preferred
• Ability to maintain high levels of confidentiality
• Familiarity with technology (Google Workspace) and basic office equipment
• Ability to pass CORI and National Criminal Background Check

Position Type: Full-time

Job Categories:

Student Services > Pupil Personnel Worker

Equal Opportunity Employer

Sizer School provides equal employment opportunities to all employees andapplicants for employment and prohibits discrimination and harassment ofany type without regard to race, color, religion, age, sex, nationalorigin, disability status, genetics, protected veteran status, sexualorientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws. This policy applies to all terms and conditions of employment, includingrecruiting, hiring, placement, promotion, termination, layoff, recall,transfer, leaves of absence, compensation and training.

Job Requirements

• At least 1 year(s) of relevant experience preferred.
• High School/Trade School degree preferred.
• Citizenship, residency or work visa required

Contact Information

• Anthony DiFonso , Dean of Students
• 500 Rindge Road
• Fitchburg, Massachusetts 01420
• Phone: [phone]
• Fax: [phone]
• Email: [e-mail]

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