Student Services Advisor and Program Coordinator (5157C) Job #87114 - Electrical Engineering an[...]

University of California, Berkeley; Berkeley (CA); On-site; USD 74,700 - 103,800; Full time

Job summary

The University of California, Berkeley is seeking a Student Services Assistant to provide advanced academic advising and support for student admissions. This role involves resolving registration issues, advising students, and managing academic programs.

Qualified candidates should possess a Bachelor’s degree and have advanced knowledge of advising techniques and university policies. The position offers a salary range of $74,700 to $103,800 annually, depending on experience.

Qualifications

• Advanced knowledge of university application programs and departmental procedures involving risk assessment.
• Ability to monitor and improve people, processes, or services.
• In-depth knowledge of post-degree employment opportunities.

Responsibilities

• Provide advanced student services and academic advising.
• Advise on outreach and support admission decisions.
• Oversee various academic programs and manage career counseling.

Skills

Advising and counseling techniques

Verbal and written communication skills

Interpersonal skills

Knowledge of visa and immigration policies

Project-management skills

Education

Bachelor’s degree in a related field or equivalent experience

Job description

About Berkeley

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging makes it a special place for students, faculty and staff.

Department Overview

The Department of Electrical Engineering and Computer Sciences (EECS) is the largest department on the Berkeley campus, with over 130 faculty and staff members, 3,600+ undergraduates, 800+ graduate students, and an annual operating budget of $40+ million. EECS offers programs in Artificial Intelligence, Computational Biology, Databases, Graphics, Human‑Computer Interaction, Operating Systems, Computer Science, Electrical Engineering, and many more.

Reporting & Responsibilities

Reporting to the Assistant Director of Undergraduate Affairs, the Student Services Assistant (SSA) performs a wide range of student services duties. The role includes academic advising, recruitment, admissions, policy work, program oversight, and professional development.

Responsibilities

• 40% Academic Advising: Provide advanced student services, advise students in EECS, CDSS, CS and ECE majors, conduct degree audits, resolve registration issues, and collaborate with campus offices.
• 25% Recruitment and Admissions: Advise on outreach, evaluate transcripts, plan events, and support admission decisions for the CS major.
• 20% Department/School/College Policies: Advise faculty on policies, interpret campus regulations, and participate in student‑services committees.
• 10% Program Oversight: Oversee CS Honors, CS Minor, Faculty Advising, and Reader Hiring; manage CS Minor program and career counseling.
• 5% Professional Development: Serve on committees, maintain knowledge of student‑affairs issues, and stay current on best practices.

Required Qualifications

• Advanced knowledge of advising and counseling techniques.
• Knowledge of university application programs and departmental procedures involving risk assessment.
• Advanced verbal and written communication skills.
• Interpersonal skills and multicultural competencies.
• Advanced knowledge of visa and immigration policies for international students.
• Problem‑identification and reasoning skills, leadership, and persuasion.
• Ability to monitor and improve people, processes, or services.
• In‑depth knowledge of post‑degree employment opportunities.
• Project‑management skills and social perceptiveness.
• Bachelor’s degree in a related field or equivalent experience.

Salary & Benefits

The university is required to provide a reasonable estimate of the compensation range for this role. The budgeted salary or hourly range is $74,700 – $103,800. This position is covered by the collective bargaining agreement between UAW and the University of California Regents.

Equity, Diversity, and Opportunity Statement

University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.