Student Services Advisor

UNIVERSITY OF ADVANCING TECHNOLOGY; Tempe (AZ); On-site; USD 48,000 - 59,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

401k and Life Insurance

Paid holidays

Scholarship programs

Meal benefit

Store discounts

Pet-friendly campus

Job summary

University of Advancing Technology (UAT) in Tempe, AZ seeks a Student Services Advisor to mentor students and graduates, guiding academics and employment services while complying with regulatory retention guidelines.

You will engage daily with students, remove barriers to progress, coordinate records for upcoming semesters, and support events. Requires a Bachelor's degree and strong communication skills in a fast-paced campus environment.

Qualifications

• Bachelor's degree required.
• Strong communication and collaboration skills.
• Outcome-focused student support and guidance.
• Experience with student services or education industry is a plus.

Responsibilities

• Maintain daily contact with students through multiple channels (phone, email, video).
• Proactively reach out to at-risk students to improve engagement and retention.
• Help students progress toward degree milestones and upcoming semesters.
• Assist students with internships and employment opportunities before graduation.
• Coordinate university events and support services as needed.

Skills

Communication

Collaboration

Problem solving

Customer service

Education

Bachelor's degree

Job description

Who We Are:

University of Advancing Technology(UAT) isan elite private college in Tempe, AZ focused oneducating students in advancing technologywho innovate in the areas ofemerging technology disciplines including Computer Science, Cyber Security, Robotics, Digital Fabrication, Game, and more.

The Role:

The Student Services Advisor will provide mentorship, guidance and support to students and graduates as they progress in their education and chosen industry. They will be responsible for providing guidance and support for both academics and employment services. The Student Services Advisor will be responsible for working within retention guidelines mandated by regulatory and accreditation bodies. Additionally, the Advisor will work proactively with students to ensure they are supported in every interaction.

Responsibilities:

• Daily communication with students.
• Consistent and on-going outreach to students via phone, email, Teams,Zoomand in-person.
• Ensure students make appropriate degree progress and remaining focused on students earning their degree.
• Work with students to remove barriers as they progress through their academics.
• Ensure that students are registered for the upcoming semester.
• Help execute University events that may include Saturday events.
• Regular outreach to students who are at risk or not attending.
• Keep students informed and engaged via a variety of communication methods.
• Keep track of student progression and retention.
• Assiststudents with obtaining internships before they graduate.
• Use various technology to quickly respond to students to resolve academic needs or celebrate successes.

Who You Are:

• Bachelor's degree required
• You’re fast, fun, smart, and friendly
• You’re motivated and quitting is not in your vocabulary
• You’re innovative, resourceful, and a fearless problem solver
• You’re a master of communication and collaboration
• You’re on a mission to surpass customer expectations
• You’re passionate about helping people achieve their goals

Schedule:

Monday - Friday: 9:00AM - 6:00PM

Location Requirements:

This is not a remote position; candidate must be willing and able to work in-person at the Tempe campus

Salary and Full-Time Benefits:

$48,000 - 59,000 / annually (depending on experience)

• Medical insurance option with UAT covering over 60% of the premium cost, depending on coverage selected.
• UAT has your BACK, by covering 100% of the monthly premium for Short-Term and Long-Term coverage.
• Dental, Vision, 401k, Life Insurance, and AD&D Options
• Vacation, Personal Time, and over 15 Paid Holidays - we work hard, but give you that extra time to play hard as well!
• Competitive Employee and Dependent Scholarship Programs; we take pride in your educational background and look forward to supporting your families’ academic goals and endeavors.
• Meal Benefit at University Café. HANGRY? Never heard of here. Come get your meals at the café, on us, YUM!
• University Store Discount amongst other Discount Programs.
• Positive, open, and transparent Work Environment and culture that includes Kudos Program, Casual Fridays and Select Work Weeks, Employee Wellness Activities, Bring your Pet to Campus, along with Summer and Winter Happiness Events.
• Flexible Work Schedule: Telecommuting options based on tenure.
• Employee Training and Development: Essential Skills Modules are scheduled on the job, allowing for learning, working, and implementation.

We do not discriminate on the basis of race, color, religion, national origin, sex, age, or disability. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.

UAT does not sponsor foreign visas. Thank you for your understanding.