Student Operations Manager - Tri-C Metro

ARAMARK; Cleveland (OH); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) savings plan

Paid parental leave

Job summary

Aramark is seeking a Student Hospitality Project Manager to support retail and catering operations by coordinating projects, overseeing administrative and financial processes, and assisting with staffing and event execution.

You will gain hands-on experience in hospitality operations, project management, customer service, and leadership while working in a fast-paced environment.

Qualifications

• Current student pursuing a degree in Hospitality, Business, Marketing, Project Management, or a related field.
• Strong organizational, communication, and customer service skills.
• Proficiency with Microsoft Office, especially Excel.

Responsibilities

• Assist with sales reporting, invoicing, deposits, and financial recordkeeping.
• Support reconciliation of retail and catering transactions.
• Maintain accurate operational and administrative records.
• Serve as a point of contact for catering customers and establish and maintain new catering client accounts.
• Assist with event planning, menu development, and special client requests.
• Support the successful execution of catering events from inquiry through completion.
• Help maintain catering systems and online ordering platforms.
• Coordinate operational projects and process improvements.
• Support scheduling and workforce planning activities.
• Communicate with campus partners, vendors, and internal teams to support business needs.
• Gain experience using hospitality and business management systems, including Kronos, CaterTrax, Labor Scheduling Tool (LST), GFF, WOR, and other operational tools.
• Assist with recruiting, interviewing, onboarding, and training student employees.
• Support staffing plans to ensure operational coverage.
• Help foster a positive and engaging team environment.
• Support marketing initiatives and customer engagement activities.
• Assist with efforts to grow catering sales and strengthen client relationships.
• Identify opportunities to improve the guest experience and business performance.

Skills

Organizational skills

Communication skills

Customer service

Multitasking

Education

Student pursuing degree in Hospitality/Business/Marketing/PM

Tools

Microsoft Office

Excel

Job description

Job Description

The Student Hospitality Project Manager supports retail and catering operations by coordinating projects, helping to manage administrative and financial processes, supporting customer service relationships, and assisting with staffing and event execution. This role provides hands-on experience in hospitality operations, project management, business management, customer service, marketing, financial administration, and leadership.

Compensation Data

COMPENSATION: The Hourly rate for this position is $15.00 to $15.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

Financial Administration and Reporting

• Assist with sales reporting, invoicing, deposits, and financial recordkeeping.
• Support reconciliation of retail and catering transactions.
• Maintain accurate operational and administrative records.

Catering & Client Relations

• Serve as a point of contact for catering customers and establish and maintain new catering client accounts.
• Assist with event planning, menu development, and special client requests.
• Support the successful execution of catering events from inquiry through completion.
• Help maintain catering systems and online ordering platforms.

Project & Administrative Management

• Coordinate operational projects and process improvements.
• Support scheduling and workforce planning activities.
• Communicate with campus partners, vendors, and internal teams to support business needs.
• Gain experience using hospitality and business management systems, including Kronos, CaterTrax, Labor Scheduling Tool (LST), GFF, WOR, and other operational tools.

Staffing & Team Development

• Assist with recruiting, interviewing, onboarding, and training student employees.
• Support staffing plans to ensure operational coverage.
• Help foster a positive and engaging team environment.

Marketing & Business Growth

• Support marketing initiatives and customer engagement activities.
• Assist with efforts to grow catering sales and strengthen client relationships.
• Identify opportunities to improve the guest experience and business performance.

Qualifications

• Current student pursuing a degree in Hospitality, Business, Marketing, Project Management, or a related field.
• Strong organizational, communication, and customer service skills.
• Ability to manage multiple priorities and work independently.
• Proficiency with Microsoft Office, especially Excel.
• Interest in hospitality operations, event management, and leadership development.

What You'll Gain

This position provides hands-on experience in project management, catering and retail operations, financial administration, customer relationship management, workforce development, and business systems management in a fast-paced hospitality environment.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .