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Yale NewHaven Health is seeking a Patient Care Support role to assist the Clinical Nurse with direct and indirect patient care, uphold PFCC principles, and deliver exceptional service to patients, families and staff.
Qualifications include a high school diploma or equivalent, current enrollment in an accredited nursing program, CPR certification, and demonstrated communication skills; the role requires physical endurance and the ability to lift up to 40 pounds.
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Under the supervision of the Patient Services Manager and the direction of the Clinical Nurse, performs specific duties that support patient care. These duties include direct and indirect patient care activities which are essential to providing comprehensive care to patients. Patient and family centered care (PFCC) at YNHH is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity and respect, information sharing, and collaboration. This includes providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adheres to the "I Am YNHH" service excellence pledge and promotes a positive work environment.
EEO/AA/Disability/Veteran
High school diploma or equivalent. Currently enrolled in an accredited School/Department of Nursing program.
All candidates must have successfully completed their schools fundamental Nursing skills laboratory and is currently enrolled in or has completed at least one semester of relevant clinical practicum in the school?s program.
Demonstrated ability to communicate effectively with patient, families, peers, and supervisor. Must display the ability to prioritize and adjust work plans based on the needs of the patient, the unit, and the patient care team. Must display the ability to accept direction and work as a member of a unified team. CPR required.
Able to lift a minimum of 40 pounds. Ability to perform tasks of physical endurance and dexterity as required by placement. Consistent use of proper body mechanics.
YNHHS Requisition ID
189213