Student Financial Services - Student Assistant

The California State University; San Bernardino, Northern (CA, KY); Hybrid; USD 19,000 - 27,000; Part time

Job summary

California State University, San Bernardino is seeking a Student Assistant to join the Student Financial Services team. You will gain hands-on experience in customer service, office administration, and campus financial operations, including cashiering and handling inquiries at the window and events.

The role is part-time, on-campus only, with hours Monday–Friday (8:00 am – 5:00 pm) during the academic year and summer shifts available.

Qualifications

• Maintain a 2.0 GPA per semester and cumulatively.
• Enrollment as CSU student (CSUSB) required.
• Legally eligible to work in the United States.
• Payroll-related documents (Social Security Card) required.

Responsibilities

• Provide customer service in person, over the phone, and by email.
• Assist with clerical tasks and maintain an organized work area.
• Represent SFS at campus events such as orientations and advising fairs.
• Cashier at SFS window and campus events; handle cash transactions.
• Assist staff with daily tasks including payroll and related items.
• Support various duties as assigned.

Skills

Cash handling

Microsoft Word

Excel

Google Docs

Attention to detail

Organizational skills

Phone etiquette

Team player

Education

CSU student enrollment

Tools

Microsoft Word

Excel

Google Docs

Job description

Job no: 563175
Work type: Student Assistant
Location: San Bernardino - San Bernardino Campus
Categories: Administrative, Part Time, On-site (work in-person at business location), Unit 15 - CSUEU - Student Assistants

Looking to build professional experience while helping fellow students? Join the Student Financial Services team as a Student Assistant, where you'll gain hands‑on skills in customer service, office administration, and financial operations. From cashiering and handling inquiries to supporting staff with essential tasks, this role offers a behind‑the‑scenes look at how campus finances run smoothly. You'll also represent the department at events like orientations and advising fairs, becoming a trusted resource for your peers. It's a great opportunity to develop valuable workplace skills, grow your resume, and make a real impact on campus!

Responsibilities:

• Provide customer service in person, over the phone, and/or by email.
• Assist with clerical functions (i.e., file/scan paperwork, maintain an organized working environment, make deliveries around campus, etc.).
• Represent Student Financial Services at campus events such as orientation and advising fairs.
• Cashier at the Student Financial Services window and/or campus events.
• Serve as dual custodian of cash transactions.
• Assist staff with various daily functions, such as but not limited to payroll, returned warrants, stale dated checks, dunning letters, payment agreements, and Google Docs.
• Other duties as assigned.

Minimum Qualifications:

• Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.
• Special Qualification: Admission or registration as a CSU student.

Required Qualifications:

• Maintain a 2.0 G.P.A. or greater per semester and cumulative.
• Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)
• International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)
• Eligible to work in the United States
• Payroll Requirement: Social Security Card

Preferred Qualifications:

• Cash handling experience, professional demeanor, discretion, and tact.
• Knowledge and experience using Microsoft Word, Excel, and other applications.
• Attention to detail.
• Possess strong organizational skills.
• Full-time student.
• Have and maintain a preferred minimum of a 2.5 GPA and be in good academic standing.
• Possess proper phone etiquette.
• Professional and friendly demeanor.
• Be a team player.
• Possess high ethical and confidentiality standards.
• Good communication and interpersonal skills.
• Ability to handle competing priorities.

Compensation and Benefits:

Anticipated Hiring Range: $16.90 per hour.

The compensation offered will consider internal equity and experience among other factors.

Position Information:

Work status: Part-Time, Temporary, Seasonal

Academic year available hours:

Monday through Friday (8:00 am – 5:00 pm).

Summer available hours:

Monday through Thursday (7:00 am - 5:30 pm).

The application deadline is: November 13, 2026; however, the position may close when an adequate number of qualified applications are received.

This is an 'On-Campus Only' position. Student Employees are not eligible to telecommute at any time.

California State University, San Bernardino, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

Education Code 89521 Requirements

Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) may be required for student employment purposes. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check when required may affect the continued employment of a current CSU employee who was conditionally offered the position.

Driver’s License Check

Possession of a valid Driver's License may be required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

I-9

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

On Campus Commitment

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks