Student Financial Aid Officer III

University of Texas at Dallas; Richardson (TX); Hybrid; USD 10,000 - 60,000; Full time

Job summary

An educational institution in Richardson seeks a Student Financial Aid Officer III to administer veterans' benefits and financial aid. Responsibilities include processing applications and providing customer support for the Hazlewood Act exemption. Candidates should have a Bachelor's degree and two years of relevant experience, with strong communication skills and proficiency in software tools. A hybrid work schedule may be available after training.

Benefits

Medical insurance fully covered for full-time employees

Paid time off and holidays

Employee tuition assistance

Qualifications

• Proficient in MS Office and ability to learn other software programs.
• Experience in financial aid or related experience preferred.
• Must be eligible to administer Title IV aid.

Responsibilities

• Process all incoming Hazlewood applications/certifications.
• Evaluate and adjust financial aid as necessary.
• Provide assistance to veterans/active duties/dependents.

Skills

Detail oriented

Strong communication skills

Ability to work in a team

Education

Bachelor's degree

Two years previous Financial Aid or related experience

Tools

MS Office

PeopleSoft

OnBase

Job description

Overview

Job Title: Student Financial Aid Officer III
Department: Office of Financial Aid
Location: Richardson

The Office of Financial Aid is looking for an individual with veterans' education benefits, student financial aid, or related experience to fill our Student Financial Aid Officer III position. The Student Financial Aid Officer III reports to the Assistant Director of the Veterans' Benefits Team and is responsible for verifying, processing, awarding, disbursing, and providing customer service support to students and staff related to the Hazlewood Act exemption at UT Dallas.

Responsibilities

• Process all incoming Hazlewood applications/certifications, including verifying eligibility, ensuring necessary documents are submitted, calculating tuition and fees, and performing data entry as necessary via PeopleSoft, OnBase, and the Hazlewood database.
• Evaluate and adjust financial aid as necessary for students utilizing the Hazlewood Act exemption.
• Maintain knowledge of policies and regulations governing the administration of the state Hazlewood Act exemption.
• Provide assistance to veterans/active duties/dependents in applying for the Hazlewood Act exemption and monitor programs to ensure state and institutional compliance.
• Serve as customer service representative for the Office of Financial Aid's Veterans' Benefits Team, to include the Hazlewood Act and federal veterans' educational benefits.
• Monitor students for continued eligibility for the exemption through SB1210 regulations and state regulations for the Hazlewood Act.
• Attend on-campus events as a representative of the Veterans' Benefits Team, such as transfer orientations.

Qualifications

• Minimum Education and Experience: Bachelor's degree. Two years previous Financial Aid or related experience. An equivalent combination of relevant education and experience may be considered. Proficient in MS Office and ability to learn other software programs; detail oriented, accurate, and able to prioritize information in a timely manner. Strong communication skills; written, oral, active listening and interpersonal skills. Ability to work in a team, proactively identify issues, investigate and interpret data for accuracy, multi-task, and make informed decisions. Knowledge of cross-cultural communication and understanding of UT Dallas’s strategic plan and goals. Must be eligible to administer Title IV aid.

Other Qualifications

To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

Essential Duties and Responsibilities

• Process all incoming Hazlewood applications/certifications, including verifying eligibility, ensuring necessary documents are submitted, calculating tuition and fees, and performing data entry as necessary via PeopleSoft, OnBase, and the Hazlewood database.
• Evaluate and adjust financial aid as necessary for students utilizing the Hazlewood Act exemption.
• Maintain knowledge of policies and regulations governing the administration of the state Hazlewood Act exemption.
• Provide assistance to veterans/active duties/dependents in applying for the Hazlewood Act exemption and monitor programs to ensure state and institutional compliance.
• Serve as customer service representative for the Office of Financial Aid's Veterans' Benefits Team, to include the Hazlewood Act and federal veterans' educational benefits.
• Monitor students for continued eligibility for the exemption through SB1210 regulations and state regulations for the Hazlewood Act.
• Attend on-campus events as a representative of the Veterans' Benefits Team, such as transfer orientations.

Working Conditions

• Requires the ability to sit or stand at will frequently throughout the workday.
• Requires the ability to perform frequent to constant repetitive keyboarding functions to complete work tasks.

Additional Information

The successful candidate must be eligible to administer Title IV student aid.

Remote Work Notice: Following successful completion of an initial training period, a hybrid work schedule may be available, subject to business needs and departmental approval. Employees must be located within the Dallas/Fort Worth Metroplex area and be on campus as scheduled or with 24-hour notice. A UT Dallas Remote Work Agreement is required. Remote work arrangements are subject to regular review and re-approval and may be cancelled.

What We Offer: UT Dallas offers a comprehensive benefits package, including medical with prescription drug coverage (100% paid for full-time employees), dental, vision, life, AD&D, disability insurance, Flexible Spending Accounts, paid time off and holidays, retirement plans, employee tuition assistance, professional development, wellness programs, and more. Visit https://hr.utdallas.edu/employees/benefits/ for more information.

Important Messages

1) All employees represent the University and are expected to exhibit respect, civility, professionalism, and discretion. 2) UT Dallas is committed to an inclusive environment and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status. Reasonable accommodation is available. To request accommodation in the employment process, contact the ADA Coordinator. For nondiscrimination information, contact the Title IX Coordinator.