Student Finance QA Analyst

Covista; Lisle (IL); Hybride; USD 24 000 - 33 000; Plein temps

Avantages offerts par ce poste

Health insurance

401k with employer match

Paid vacation

Paid holidays

Résumé du poste

Covista, based in Lisle, IL, seeks a Student Finance Specialist to support student accounts and financial aid operations. You will process Title IV aid, generate required reports, and liaise with internal and external partners to ensure accurate, timely finance processing.

The role requires strong customer service, excellent communication, attention to detail, and the ability to handle multiple priorities in a fast-paced environment. Hybrid schedule with four in-office days per week.

Qualifications

• Bachelor's Degree preferred.
• 2+ years experience in student accounts or financial aid preferred.
• Must possess effective customer service skills.
• Excellent verbal and written communication skills.
• Professionalism and integrity are essential.
• Strong attention to detail and follow-up.
• Team player in a fast-paced environment.
• Ability to multi-task and prioritize workload.
• Proactive in researching student finance regulations.
• Well-developed organizational skills.
• Proficiency with Microsoft Office, especially Excel, databases, and internet apps.
• Eligible to obtain and maintain NSLDS system access.

Responsabilités

• Completes student finance processing according to documented procedures.
• Applies Title IV regulations with minimal guidance and seeks new knowledge.
• Generates and processes reports to identify and follow up with students.
• Communicates student/account information with internal and external stakeholders.
• Produces daily/weekly production reports and meets deadlines/SLAs.
• Manages multiple tasks with accuracy and timeliness.
• Identifies operational and compliance risks.
• Performs other duties as assigned.

Connaissances

Customer service

Verbal communication

Attention to detail

Team player

Multitasking

Organizational skills

Analytical skills

Problem solving

Formation

Bachelor's Degree Preferred

Outils

MS Office (Excel)

NSLDS access

Database & internet applications

Description du poste

$17.15 - $24.04/hourly Posted 9 days ago Full Time Less than 10 applies 4 min average apply

Covista

Lisle, IL 60532

Company Description

About Covista

Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

For more information, visit covista.com and follow us on LinkedIn, Instagram and YouTube.

Job Description

Under general direction, this position provides support for student finance operations teams. Performs the necessary student finance tasks as applicable to their team.This role is responsible for promoting student success through accurate and responsive processing of TIV aid and providing support to our internal customers and external agencies.

Responsibilities

Responsibilities

• Completes student finance processing according to documented procedures.
• Uses and applies knowledge of Title IV regulations with minimal guidance. Is proactive in seeking new knowledge on student finance related issues.
• Runs and processes reports required to identify, track, and follow-up on outstanding students.
• Effectively communicates student/account information with internal and external stakeholders.
• Completes daily and weekly production reports while holding oneself accountable for meeting individual deadlines/SLAs.
• Successfully delivers on expected accountabilities including timeliness, accuracy and quality while demonstrating ability to manage and deliver on multiple tasks in parallel.
• Can identify operational and compliance risks
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications

• Bachelor's Degree Preferred
• 2 experience in student accounts and/or financial aid Preferred
• Must possess effective customer service skills.
• Excellent verbal and communication skills.
• Ability to maintain a high degree of professionalism and integrity.
• Consistent attention to detail and follow-up.
• Must be a team player.
• Ability to work in a fast-paced deadline-oriented environment.
• Ability to multi-task and prioritize workload.
• Is proactive in researching new student finance regulations and issues.
• Well-developed organizational skills.
• PC skills in Microsoft Office, in particular Excel, database and internet applications
• Excellent math and analytical skills.
• Eligible to obtain and maintain systems access to the NSLDS system (must not be in default of Title IV Federal aid)

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $17.15 and $24.04/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Covista offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• 15 Days of Paid Vacation Days each Calendar Year
• 12 Paid Holidays + 2 floating holidays
  
  For more information related to our benefits please visit:
  https://careers.covista.com/benefits

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

$17.15 - $24.04/hourly Posted 9 days ago Full Time Less than 10 applies 4 min average apply