Student Finance Processor

pec; United States; Remote; USD 26,000 - 39,000; Full time

Benefits offered by this job

Paid time off

Health benefits

401(k) match

Tuition assistance

Job summary

Perdoceo Education Corporation is seeking a Student Finance Processor to handle verification of student documents and apply federal guidelines and school policies with accuracy. You will support teammates by answering policy questions and ensuring consistent, compliant processing of financial aid.

The role demands strong Excel/Word skills, effective communication, and the ability to work in a high-volume environment while maintaining QA standards and meeting deadlines.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree from accredited institution preferred.
• 12 months of student finance experience preferred.
• Experience in service-related industry is a plus.

Responsibilities

• Review student documents to complete verification accurately.
• Serve as a resource for the team on policies and procedures.
• Support staff by answering questions related to student finance policies.
• Participate in cross-functional team meetings and projects.
• Maintain QA standards and monitor high-volume workflow.

Skills

Analytical thinking

Communication

Customer service

Excel

Word

Time management

Organizational ability

Policy knowledge

Team collaboration

Education

High School Diploma or equivalent

Bachelor’s Degree (preferred)

Tools

Excel

Word

Job description

A Student Finance Processor is required to possess strong working knowledge of all financial aid and institutional policies and procedures, enabling them to support their co-workers by being a resource for the team. A Student Finance Processor must also maintain the main responsibilities by properly processing financial aid in a standardized method in compliance with Federal guidelines and company policies.

Principal Duties & Responsibilities

• Strong working knowledge of company policies and procedures, federal TIV regulations, State Aid programs (where applicable) and school policies and procedures
• Accurately review student documents to complete the verification process
• Be a major resource for the team when further assistance is required due to extra workflow, answer policy questions, assist with additional side projects, etc.
• Utilize technical expertise by supporting staff-level employees by answering questions related to all student finance and institutional policies and procedures
• Participate in cross functional team meetings
• Participate in projects, committees, etc.
• Have a firm grasp of the various CVUE and workflow reports used to track contact and student progress. Assist in the continual development and Training of the general advising team
• Maintain departmental senior-level volume and QA standards
• Maintain all duties and responsibilities associated with a Student finance Processor.

Knowledge, Skills and Abilities, Competencies

• Able to work constructively and communicate effectively with students, faculty, administrators, and other constituents.
• Analytical and problem solving.
• Excellent interpersonal skills with customer service orientation.
• Strong oral and written communication skills.
• High ethical standards.
• Proficient knowledge of Excel and Word.
• Strong orientation towards high-volume, fast-paced, time sensitive business operations.
• Knowledge of admissions, student finance, retention, and placement procedures.
• Knowledge of internal control concepts and principles.
• Interpersonal Savvy
• Time Management
• Organizational ability
• Functional/Technical Expertise

Education and Experience: Minimum

• High School Diploma or its equivalent required

Education and Experience: Preferred

• Bachelor’s Degree from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent) preferred
• Experience in service-related industry
• 12 months of Student finance experience

What we offer*

• Salary Range between $19.23 and $28.00 per hour
• Paid time off
• Paid sick leave
• Paid holidays
• Comprehensive medical, pharmaceutical, dental, and vision benefits
• Health savings and flexible spending accounts
• 401(k) savings plan with company match
• Employee Stock Purchase Plan (ESPP)
• Company paid life insurance and disability insurance - subject to eligibility
• Company paid tuition assistance – subject to eligibility and approval
• Employee Assistance Program (EAP)
• Prenatal and adoption assistance
• Additional ancillary programs are available upon benefit enrollment eligibility

*Most benefits apply to full-time employees. Some benefits apply to part-time employees as well. Benefits may vary by location and position and are subject to change at any time. Ask your recruiter for full details and information about eligible dependents

Equal Opportunity Employer

Perdoceo Education Corporation is committed to a policy of equal employment opportunity and considers all persons without regard to age, color, disability, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by applicable federal, state or local law.