Student Enrollment & Support Specialist (Part-Time)

Passaic County Community College; Paterson (NJ); On-site; USD 19,320 - 27,517; Part time

Benefits offered by this job

New Jersey Sick Leave

Employee Assistance Program

Commuter Benefits: Free parking onsite

NJ Defined Contribution Retirement

Job summary

Passaic County Community College seeks a part-time Enrollment Services Assistant to provide student-facing and clerical support in Paterson, NJ. The role supports enrollment operations, answers questions, and guides applicants through admissions and financial aid processes.

Responsibilities include assisting with on-campus events, using Anthology REACH and Colleague, maintaining accurate records, and communicating with students by phone, email, and text. A background check is required.

Qualifications

• Associate's degree or equivalent required.
• Familiarity with PCCC and Passaic County preferred.
• Bilingual or multilingual preferred.
• Proficiency in Microsoft Office; familiarity with CRM systems (Anthology REACH) and Colleague is a plus.
• Strong communication and ability to work with a diverse population.
• Background check required.

Responsibilities

• Provide effective in-person enrollment support to students.
• Communicate with prospective and current students via phone, email, and text.
• Utilize student information systems and CRM platforms, preferably Anthology REACH, to support enrollment functions and track student interactions.
• Process electronic and paper communications using Colleague, Anthology REACH, and other communication tools.
• Guide students through application and financial aid processes, directing them to appropriate resources when needed.
• Provide accurate information on admissions, registration, financial aid, and placement exams.
• Assist with on-campus and external enrollment events.
• Support special projects and data management as assigned.

Skills

MS Office

Customer service

Communication

Bilingual preferred

Education

Associate's degree or equivalent

Tools

Anthology REACH

Colleague

Job description

Passaic County Community College seeks a part-time Enrollment Services Assistant to provide student-facing and clerical support in Paterson, NJ. The role supports enrollment operations, answers questions, and guides applicants through admissions and financial aid processes.

Responsibilities include assisting with on-campus events, using Anthology REACH and Colleague, maintaining accurate records, and communicating with students by phone, email, and text. A background check is required.