Student Engagement & Well-being: Communications and Operations Coordinator

msudenver; Denver (CO); On-site; USD 52,000 - 70,000; Full time

Job summary

Metropolitan State University of Denver is seeking a Communications and Operations Coordinator to support Student Engagement & Well-being by coordinating communications, workflows, and administrative activities. The role requires collaboration with multiple units, attention to detail, and a commitment to equity and social justice in higher education.

You will work in a fast-paced, student-centered environment with independence and teamwork.

Qualifications

• Excellent communicator with strong written and verbal skills.
• Detail oriented and able to manage multiple tasks in a fast-paced environment.
• Interest in equity and social justice issues in higher education.

Responsibilities

• Coordinate communications and operational workflows to support Student Engagement & Well-being priorities, including planning timelines and tracking progress.
• Contribute to committee work and manage communications for university-wide initiatives and scholarships.

Job description

Department

Student Engagement and Wellness

Position Summary

Reporting to the Director of Operations & Systems, the Communications and Operations Coordinator is a multi-faceted role that is responsible for coordinating communications, operational workflows, and administrative activities that support Student Engagement & Well-being and its departments/services. The position responsibilities are broad, dynamic, and essential to the overall operations of the University and to effective student support. The position calls for an individual who is interested in diverse work, detail oriented and an excellent communicator, enjoys a fast-paced and student-centered environment, and who is able to work independently and collaboratively. The position also calls for a creative solution-oriented problem solver with strong cultural consciousness and a deep understanding of equity and social justice issues impacting higher education, and for a professional who exercises sound judgement.

About the University

Metropolitan State University of Denver is a unique, access-oriented campus community that values diversity, equity, and inclusion in all its forms. We are a designated Hispanic Serving Institution located in downtown Denver. Our student population consists of over 55% first generation students and over 45% students of color.

At MSU Denver, we are committed to our CADRE values: Community, Access, Diversity, Respect, and Excellence . We strive to create a supportive and inclusive environment where all community members are valued and belong. Our dedication to breaking down barriers to education, fostering open dialogue, and promoting world-class scholarship ensures that we provide exceptional services and innovative learning opportunities for our students, faculty, and staff.

About the Branch

Within the Branch of Enrollment and Student Affairs, we strive to create an equitable learning and working environment in concert with individuals who consistently demonstrate commitment to equity and inclusion. We value the diverse identities and perspectives of our students, faculty, and staff and recognize that in order to achieve a just and equitable society, diversity must go beyond simple representation. Rather, it requires critical inquiry and dialogue and a commitment to action. We strive to provide a foundation for all community members to achieve personal and professional success.

About the Unit

Student Engagement & Well-being (SEW) provides student support through social programming, basic needs insecurity, housing and residence life, health and human services, and other whole person centered care. SEW supports through 23 functional areas aimed at increasing the college persistence and graduation rates. This position will work collaboratively with directors and key leaders across all SEW units and other key University leaders to coordinate communications, digital content, websites, and related communication activities across SEW.

Metropolitan State University of Denver is an equal opportunity employer. IND208

Duties/Responsibilities

• 50% - Communications Coordination and Operational SupportCoordinate communication initiatives and operational activities that support Student Engagement & Well-being priorities including planning timelines, facilitating collaboration among stakeholders, tracking progress, and supporting timely completion. As needed, participate in and/or lead projects with branch-wide or University-wide objectives.Participate in awards committee selection processes and manage communication for University-level awards, as well as annual unit and departmental scholarships. Plan associated recognition event(s) each semester.Coordinate implementation of communication initiatives and provide operational support for unit wide efforts in collaboration with campus partners.Assess communication and operational needs, gather information, and develop recommendations.Develop implementation plans, coordinate activities across departments, monitor progress, and follow up with stakeholders to support successful completion of communication and operational priorities.Coordinate meetings, prepare agendas and briefings; support unit-wide communications and distribute relevant information to colleagues.Serve on student affairs and University-wide committees that support major events, divisional initiatives, and related programs.Lead or participate in committees and working groups that advance department priorities.
• 30% - CommunicationsCoordinate communication and marketing efforts for events hosted by SEW and other large-scale events in coordination with Enrollment & Student Affairs (ESA) and University Communications & Marketing (UCM). Align calendaring and targeted audience sends based on ESA communications calendars and other relevant university calendars. Coordinate communications with other units in ESA contributing to the aligned strategy.Maintain, update, edit, and revise SEW communications and websi