Student Engagement Coordinator

San José State University; San Jose (CA); On-site; USD 61,826 - 88,085; Full time

Benefits offered by this job

Comprehensive benefits package worth 30–35% of base salary

Job summary

San José State University is seeking a Student Engagement Coordinator to enhance student growth within recognized organizations. This role involves managing the recognition process, developing leadership training, and consulting student organizations.

The ideal candidate has experience in student services, planning events, and a strong background in leadership development. They will work collaboratively with campus partners to improve student engagement and support organizational success.

Qualifications

• Graduation from a four‑year college or university in a related field.
• Three years of progressively responsible professional student services work experience.

Responsibilities

• Advise recognized student organization officers on policies and management.
• Develop training for student leaders.
• Plan promotional events for student organizations.

Skills

Leadership development

Student organization consultation

Event planning

Interpersonal skills

Communication skills

Education

Bachelor's degree in a related field

Graduate coursework in counseling techniques

Tools

Technology platforms

Job description

Job Summary

Under the general supervision of the Associate Director of Student Involvement, the Student Engagement Coordinator develops and creates an environment that promotes the positive growth and development of students who affiliate with and lead recognized student organizations at SJSU. The incumbent is responsible for managing the recognition process through the campus platform, developing training and programs for leadership and skills development, and providing consultations for student organizations, advisors, and community stakeholders regarding expectations, guidelines, and University policies and procedures.

Key Responsibilities

• Advise recognized student organization officers and members individually and in group settings on student organization expectations and policies, organizational management and operations, and leadership and skill development.
• Support student organization on‑campus advisors by providing the necessary tools to successfully support groups (orientations, informational meetings, newsletters, policy updates/reminders, etc.).
• Develop and manage the compliance and completion of annual online California State University (CSU) mandated training for student organization (including fraternities & sororities) officers.
• Identify needs and coordinate tailored training and programs for specific types of student organizations in collaboration with campus partners: identity centers, academic colleges, etc.
• Plan, implement, and assist recognized student organization promotional events: Fall/Spring Student Organization Fairs, etc.
• Serve on the Annual Student Leadership Gala Committee in collaboration with other campus partners.
• Develop and coordinate the annual student organization awards process presented at the Annual Student Leadership Gala.
• Provide direction, hiring/interviewing, training, and support for student assistant employee(s). Ensure students manage social media, advertising/marketing, program planning and development, logistics, follow‑through, and other tasks as assigned to support the overall programmatic mission of Student Involvement.
• Regularly keep up to date on all expectations and policies related to student organizations to serve as a reliable resource and consultant to students, advisors, and community stakeholders.
• Communicate regularly changing and/or updated expectations and policies related to student organization leaders, advisors, and community stakeholders via newsletters, website, technology platforms, social media, etc.
• Serve as a resource and respond to incidents that arise with student organizations, including but not limited to community building, wellness education, risk management, conflict management, crisis intervention, policy development, student rights and responsibilities, etc.
• Oversee the annual re‑recognition process for student organizations through the campus recognition platform.
• Market, promote, and oversee new organization recognition on an ongoing basis.
• Develop appropriate timelines and communications for re‑recognition and new organization processes, reviewing on an annual basis and implementing improvements to enhance the student and community stakeholder experience.
• Support other Student Engagement Coordinators in various programs and events, including but not limited to fraternity and sorority programs, leadership development, recruitments, informational sessions, mixers, etc.

Knowledge, Skills & Abilities

• Ability to provide consultation to multiple student organizations and familiarity with compliance issues relevant to student organizations.
• Knowledge of student supervisory best practices to aid in the growth and development of student staff.
• Knowledge of leadership development theory and best practices.
• Knowledge of social justice program models and theories.
• Knowledge of student transition and development theories.
• Knowledge of compliance issues relevant to student organizations (i.e., hazing, alcohol, recruitment, Title IX, etc.).
• Skilled in developing training opportunities for student leaders.
• Demonstrated proactive leadership in the development of student affairs programs and collaborative relationships.
• Ability to initiate, plan, implement, and evaluate events as well as ongoing programmatic efforts.
• Ability to work both independently and with groups to assess needs, develop strategies, and implement programs.
• Ability to develop and implement strategic planning and outcome‑driven assessment efforts.
• Ability to work collaboratively with students, faculty, and staff in a wide variety of university committees, departments, and/or student organizations to develop and implement programmatic initiatives.
• Ability to effectively train, develop, and supervise student staff.
• Ability to handle multiple work priorities, organize, and plan work and projects.
• Excellent written, oral, interpersonal, and organizational skills. Knowledge in program scheduling and content development, facilities reservations, and informal 1:1 or group advising of students or student groups.
• Ability to assist with resolving interpersonal issues affecting clubs or student organizations.
• Ability to advise students individually or in groups on routine matters, and general knowledge of principles of individual and group behavior.
• Ability to have independent judgment and specialized analysis.
• Ability to collect, analyze, and present relevant findings to inform program improvements.
• Ability to communicate with constituents in a professional and respectful manner.

Required Qualifications

• Equivalent to graduation from a four‑year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job‑related.
• Three years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, General Education, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Preferred Qualifications

• Experience with student organizations.
• Experience advising students.
• Experience with technology platforms.
• Experience with campus programming.

Compensation

Classification: Student Services Professional III
Anticipated Hiring Range: $5,540 /month
CSU Salary Range: $5,540 /month – $7,893 /month
San José State University offers employees a comprehensive benefits package typically worth 30–35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Equal Employment Statement

San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self‑disclose.

Background Check

Satisfactory completion of a background check, including a criminal records check, is required for employment.