Student Assistant - Advising, Career & Transfer Services

Harford Community College; Bel Air (MD); On-site; USD 22,000 - 29,000; Part time

Benefits offered by this job

Sick leave

Maryland State Retirement Pension

403b & 457b plans

Job summary

Harford Community College in Bel Air, MD seeks a Student Assistant in Advising, Career and Transfer Services to support students with online, self-service advising tasks.

You will help navigate OwlNet, print schedules, resolve registration errors, monitor Advising Live Chat, assist with graduation applications, and schedule advising appointments.

Qualifications

• High school diploma or GED.
• Currently-enrolled HCC student; 12 credits; GPA ≥ 2.0.
• One year of customer service experience.
• Proficient in Windows and MS Office.

Responsibilities

• Assist students in navigating OwlNet and scheduling.
• Help resolve registration errors with students and advisors.
• Monitor Advising Live Chat and graduation applications.
• Support Advising Office scheduling appointments.

Skills

Customer service

MS Office

English proficiency

Team collaboration

Strong communication

Education

High school diploma or GED

Tools

OwlNet

Brightspace

Outlook

Job description

Posting Category

Posting Category Student Employment -only Positions

Starting Hourly Rate Range

Starting Hourly Rate Range $16.23 -$20.85

Faculty Position (if applicable)

About Harford Community College

Harford Community College ( HCC ) has been a vital part of Harford County since 1957. As a mid-sized, comprehensive institution, we’re committed to delivering high-quality education and cultural enrichment to our community. Our mission is to provide relevant, accessible education and training that connects individuals to opportunities in an ever-evolving world. As an Achieving the Dream institution, HCC is part of a national network dedicated to enhancing student success in community colleges. To learn more about our vision and values, visit our website .

Affirmative Action and Equal Employment Opportunity Statement

Harford Community College is committed to the principles of affirmative action and equal employment opportunity. It is the policy of Harford Community College not to discriminate against applicants on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law with regard to any employment practices. HCC is an EEO and ADA / ADAA employer, including disability and protected veteran status.

Benefits include:

• Eligible to earn paid Sick and Safe leave.
• Required participation in Maryland State Retirement Pension.
• Eligible to participate in two optional retirement plans (403b & 457b).

Job Description

The Student Assistant in Advising, Career and Transfer Services provides assistance to students in our advising lab with all aspects of online, self-service functions related to student advising:

• Assists students in navigating relevant sites including OwlNet
• Aids students with scheduling classes and printing schedules
• Works with students and advisors to resolve registration errors
• Assist with monitoring Advising Live Chat
• Helps students with applying for graduation
• Assists Advising Office with scheduling student advising appointments

Employees of Harford Community College, including instructors for online and virtual courses, must be residents of Maryland or the contiguous states of Delaware, Pennsylvania, Virginia, West Virginia, or the District of Columbia; non-residents are expected to relocate to meet this requirement.

Required Education

High school diploma or GED

Required Experience

• Currently-enrolled HCC student; completed 12 credits of college course work; and have a GPA of at least 2.0.
• One year of customer service experience

Required Knowledge, Skills, & Abilities

• Proficient in a Windows-based PC environment including MS Office Suite.
• Ability to provide customer service to students of diverse backgrounds.
• Ability to work and cooperate with co-workers and supervisors at all levels.
• Ability to work with, within, and promote a diverse workforce and environment.
• Ability to understand and act on oral and written instructions in English.
• Ability to maintain customer service and satisfaction as it relates to assigned unit or area of expertise.
• Ability to learn and perform all essential job functions accurately.

Preferred Qualifications

• Experience using Harford Community College’s OwlNet web portal
• Experience using Brightspace or any other cloud-based learning management system ( LMS )
• Experience using Outlook for email

Hours per Week 20

General Weekly Work Schedule

Monday 1 PM – 5 PM

Tuesday & Thursdays 9 AM – 5 PM

Posting Number

Posting Number 2026-039PTS

Number of Vacancies

Number of Vacancies 1

Open Date

Close Date

Close Date 09/08/2026

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Are you currently a resident of Maryland or the contiguous states of Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia, OR are you willing to relocate?
  • Yes
  • No
• * Do you have customer service experience?
  • Yes
  • No
• * Are you currently enrolled as a student at Harford Community College?
  • Yes
  • No
• * How would you rate your proficiency in using Microsoft Office Suite (e.g., Word, Excel, Outlook, PowerPoint) or similar applications (e.g., Google Workspace)?
  • Advanced – I regularly use these tools and can create and manage complex documents, spreadsheets, presentations, and email/calendar tools independently.
  • Intermediate – I use these tools often and can complete most tasks with minimal assistance.
  • Basic – I can complete simple tasks like writing documents, creating basic spreadsheets, and sending emails.
  • Limited/None – I have little to no experience using Microsoft Suite or similar applications.

Documents Needed to Apply

Required Documents

• Resume
• Cover Letter
• Transcript

Optional Documents

• Transcript- Associate

401 Thomas Run Road

Bel Air, Maryland 21015

443-412-2310 | [e-mail]