Structured Cabling Technician - New York

Velocity, A Managed Solutions Company; New York (NY); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

PTO & Paid Holidays

401K with Employer Match

Life Insurance and Disability Benefits

Supplemental Benefits Available

Job summary

A managed solutions provider in New York City, NY is seeking Field Technicians to join their team. The role involves extensive travel and hands-on installation, maintenance, and troubleshooting of telecommunications systems at customer sites. Candidates should have a High School diploma, valid driver's license, and at least two years of experience in a related field. The position offers an energetic work environment focusing on collaboration and customer satisfaction, ensuring technicians meet required standards at job sites.

Qualifications

• Minimum of 2 years steady work experience in a related field.
• Able to obtain aerial lift certifications.
• Valid driver's license and ability to be insured.

Responsibilities

• Install/service equipment at customer locations across the US.
• Ensure job site meets company and customer standards.
• Troubleshoot and diagnose managed devices.

Skills

Customer service

Knowledge of hand tools

Knowledge of power tools

Ability to lift 50 pounds

Education

High School Diploma/GED

Job description

Location: New York City, NY

Job Id:1982

# of Openings:1

Velocity is a fast-paced company with an open-door environmentlooking to add Field Technicians to join our team. We offer unique solutions to our clients addressing their specific needs today, while preparing them for tomorrow. Technology is evolving at an ever-increasing rate, so we are searching for qualified candidates in your area to help manage work being completed. Field Technicians work directly with Velocity support groups and customer locations to ensure job sites are completed to customer satisfaction. This position is responsible for the management and completion of installation, cabling, equipment maintenance, and resources at customer locations. The position is based out of your local area with an expectation of 95% travel.

Responsibilities

• Install/service equipment at customer locations across US
• Able to work flexible shifts and adapt to changing work schedules
• Ensure the job site operates to Velocity and customer standards
• Effectively and professionally communicate and interact with internal and external customers such as the status of the work order or other important information
• Troubleshoot and diagnose managed devices
• Repair, maintain, and install telecommunications infrastructure
• Responsible for managing helper technicians and ensuring they follow all established processes
• Display professional presentation at all times at customer sites
• Complete and maintain administrative tasks/paperwork such as timesheets and expense reports
• Complete additional tasks as required

Qualifications, Experience and Education

• Minimum High School Diploma/GED
• Minimum of 2 years steady work experience
• Able to obtain certifications required for aerial lifts
• Must have valid drivers license and able to be insured
• Able to repetitively push, pull and lift up to 50 pounds independently
• Knowledge of hand tools and power tools
• Minimum of 2 years experience customer service preferred
• Willingness to travel 95% up to and including consecutive overnight stays

Preferred candidates will have the following experience and education

• 2 years in installation, field services or similar background
• Minimum 1-year low voltage experience

Why you’ll love working at Velocity

We are an energetic bunch — eager to succeed and have lots of company pride. We promote a collaborative work environment that prioritizes strengthening relationships with our customers and team members to achieve our goals.

As a growing technology solutions and services company, every team member at Velocity has the opportunity to make an impact as we challenge ourselves to provide the best technology and customer experiences in the business. We’re excited about what we do, why we do it, and who we do it for.

Diversity and Inclusion

Velocity is committed to diversity and inclusion and is dedicated to fostering a work environment where all team members are comfortable bringing their authentic selves to work and have equal opportunities to thrive. Our team members work collaboratively and draw inspiration from various perspectives and experiences that make each of us unique. This strengthens our connections with our team members, customers, and communities.

Our Values – Collaborative and Strong at the Core

• Customer-obsessed
• One team
• Do the right thing
• Let’s go!
• PTO & Paid Holidays
• 401K – with Employer Match
• Company provided Life Insurance, Short/Long-Term Disability
• Supplemental Benefits Available

About Velocity MSC

Velocity started in 2005. Velocity's customer-obsessed approach, combined with its customized voice and data network solutions, and support services, enhances how multi-location enterprises communicate and do business. That’s why Velocity serves thousands of Fortune 500 companies across various industries. With over 500 employees, 13 redundant data centers, 450 carrier agreements, and 5,500 certified technicians throughout the U.S.— Velocity is an unstoppable force. To learn more, please visit Velocity MSC careers page. Velocity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Velocity is an active participant with E-Verify.